Amaron — ups crashed again within a week after repair

Address:

803108

Dear Sir/ Madam
I Sudhir Kumar lodged a online complain on last Wednesday (25/09/2019) regarding my UPS for which SR No: was JS[protected] and it was repaired on Thursday (26/09/2019) but again the UPS crashed down on Tuesday (01/10/20619). i called on your service Engineer on his mobile and informed about the problem as he had given 15 days grantee and told if there is any problem please call him.

When i called him on Tuesday he told me, he will come either on Wednesday or Thursday but he did't turned up till the day end. Is this the way how your company handles the customers complain.

Understanding my problem Hope it will be solved soon as my students are suffering a lot due to this.

Thanks & Regard
Sudhir Kumar
Chandi, Nalanda
Bihar