Amaron — Very bad experience with Amaron and representatives

Hello Sir,

I’ve been using Amaron battery for my car and bike for the past 5 to 6 years and I was very happy with the performance earlier days.

And this May 20, 2015 I purchased an Amaron battery for my bike from Sree Aditi enterprises, Hosur Main road, Bangalore. This is less than a month that I am writing this with utmost regret of purchasing the same. (Today is June 18, 2015)

From the day one I purchased the battery I was facing issues intermittently. Since, the issue was happening intermittently I thought it could be because of circuit and went to the bike showroom and got it thoroughly checked and they replied it is because of battery fault and nothing else. I also went to a second show room, they also reported the same.

Finally after 2 weeks of effort, I went to Shree Aditi Enterprises to recheck the battery again. The response that I have got from them was horrible. A service person named Naveen was behaved me, as if I am begging him some penny. His reply was very rude and I never had such a ridiculous response from any shop like this. I’m a person who has severe heart disorders, couldn’t adjust his very bad and rude way of talking.

Then later I called the customer service ([protected]), and they were asking the serial number of the battery. I checked the battery, the invoice and the guarantee card then only identified that there is no serial number any where. He told with the serial number only, he can take any complaint and also he advised me to go to consumer court.

Then only I came to know that I have been miserably cheated with a damaged or duplicate battery without a serial number mentioned on it.

The purchase is on May 20, 2015 and the invoice number is 445.

With the experience from the service person and the customer center, I regretfully understand that no one will response from this irresponsible company here after.


Thanks,

Joseph