Amazon.in — Amazon not refunding my money

Address: Flat no-302, Third Floor, B wing, Sitaram apartment , Dharma Niwas ,Pimplas Road, kongaon, 421311 Kalyan
Website: Amazon.in

Hello team
This side pooja chavan from (Kalyan). who purchase one plus nord smart watch from Amazon on 20th feb and also return it on 3rd march because I don’t like the watch as much I also done payment though upi but yet not received the return amount from Amazon after aims number of calls and massages to Amazon . Amazon team said they received old Watch from me how can say this how someone can give old Watch as Return to Amazon I am here appeal the Amazon decision because they don’t even enquires the delivery boy who collect the Watch from as all the delivery boys are instructed that they should collect the product from as it is but the fraud delivery boy change my brand new Watch to his old Watch and give this to Amazon and tell them that customer give him I just mail daily to Amazon that they don’t do this with me I am ready take all the invastigation but Amazon denied my mail and only said they invasigate all the matter they don’t even told about what they investigate what they found the it’s not the matter of money but the delivery boy should get punished he will do this in future also with anyone how Amazon can do this they don’t even enquiries his delivery boy and don’t take calls or give proper reply I am ready to share all the details about this incident but please make sure for right decision it will be done to any other in future please give me justice .
I have all the details please make sure right justice and wrong person should punished fraud Amazon return policies only protect their employees because it’s matter of fame please give me justice whatever the investigation you will done I am in full support of it I have all the photos screen shots of mails and Watch and all the details
Thank you

The details of the order are given below.

Order ID:[protected]

Date of purchase: 20/02/2023

Transaction ID:[protected]
. Return date 03/03/2023
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    20198
    Pending
    0
    Resolved
    1475
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information