[Resolved]  Amazon India — a issue affected from the amazon transportation delivery trivandrum

Dear Sir

I am very heart fully issue affected in Amazon transportation delivery trivandrum anayara office. I odered a product with Amazon site( one plus 6t amount with 42000) i also paid with my card on 2 Nov friday and I also selected guaranteed delivery for 2 day and they have paid additional 80 rupees from my account. And I'm tracking the product on Monday the item has been arriving in trivandrum office. But they have not delivery, I'm calling to customer service on many times they have answered only check and call you later. But no replay from their side. so today I'm going to their trivandrum with my tracking id but I'm faceing with some problems in the office. They have not track my order and its not their job they will says. And going to call customer service then while they have opened the office. They have not informed about to my product for these days.
Sir kindly warn their for this situation is not faceing other customers. And my tracking id and the tracking details given below

Shipped with Amazon Transportation Services
Tracking ID[protected]

Wednesday, 7 November
11:41 AM
Returning to seller
Trivandrum, IN
Monday, 5 November
11:02 AM
A carrier delay has occurred. Delivery may be delayed.
Trivandrum, IN
12:17 AM
Shipment arrived at Amazon facility
Trivandrum, Kerala IN
Sunday, 4 November
4:12 PM
Shipment departed from Amazon facility
Cochin, Kerala, Kerala IN
4:47 AM
Shipment arrived at Amazon facility
Cochin, Kerala, Kerala IN
Saturday, 3 November
12:54 PM
Shipment departed from Amazon facility
Hosakote Taluk, Bengaluru, Karnataka IN
12:04 AM
Shipment arrived at Amazon facility
Hosakote Taluk, Bengaluru, Karnataka IN
Friday, 2 November

My name : SARATH R S
Email id : [protected]@gmail.com
Ph.no : [protected]

Your's sincerely
SARATH RS
Trivandrum