[Resolved] Amazon India — account been blocked | |||
My Amazon account has been locked due to some issues. I don't have any idea how it's been done. When i order something it's not been placed, While the amount is been debited from my account and shows some technical failure. the amount debited from my account is credited back to me but after 48 hours of time period. Your customer service provider has been telling me from past 4 days that it will be resolved in 24 hours.So I need you to resolve my issue. Was this information helpful? | |||
Mar 4, 2020 Complaint marked as Resolved Amazon India customer support has been notified about the posted complaint. Verified Support Jan 17, 2020 Amazon India Customer Care's response Reference No. – 6571We have perused the complaint received from Mr. Gaurav Kadam ("Complainant"). We find that we are unable to redress the complaint since the complaint does not contain any order ID, registered email address or registered mobile number. You are requested and required to provide us with the correct order ID as found on the tax invoice issued by the independent third party seller or in the alternate provide us with the mobile number and email address used at the time of inception of the amazon.in account. We shall hold your complaint in abeyance till we hear from you with the above particulars and shall appreciate an early revert. Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers. The above cited reference number may be quoted in the reply. | |||
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