Amazon India Complaints & Reviews

I have ordered curtains from Amazon order id[protected]. But it is automatically cancelled and they have issued a refund of Rs 3198/- on 16th june 2021 and provide me a refund reference no 30005411641161222736569. But till now it is not reflected in my account.

In my order status it is showing product is delivered on 4 th June but product is not delivered to me. Regarding this I tried to complaint many times at Amazon customer care service. But every time they give different reasons. They were telling that they are contacting seller, they said that it will refund on 21 June. I called on 21 June then again they said you have to wait more and your money is safe. They are highly uncertain about my order. I want refund of my order. I want real solutions and not fake Reasons. Coustmer support team is very worst
My registrered mail id is- [protected]@yahoo.com

I have booked order on 13-MAY-2021 from amazon but it is not deliver to me and on site it is written as deliver to security. After mutiple time reminder no one helping on this.

Product Descr:Party Propz Unicorn Theme Party Supplies Combo - 93Pcs Paper fan, Foil Balloon, Unicorn Head Balloon, Star And Latex Balloon For Girls Birthday Party Decoration

I returned an item in amazon but refund is not till initiated it has been 7 days

I retuned an item in amazon but my refund is in it initiated till. It has been 7 days

The amount of Rs.1479 was credited in my Amazon Pay Balance instead of my bank account as promised against my order no.[protected]. I had given my bank account as requested by Amazon associate.
Kindly transfer the amount to my account as promised by Amazon.

ASHOK RAY CHAUDHURI
KOLKATA
Ph. No. [protected]

Order id[protected]

I bought a Vinod Non Stick Kadai from Amazon in September'2020, it is under warranty and all the non stick coating is chipping off n the food is getting burnt. Amazon asked me to contact the seller. When contacted the seller they are saying to courier the product back to them and they will inspect.
Why should I self courier it when buying the product it is not mentioned on Amazon site that while replacement customer has to go to all the hassle.
Called Amazon again Abhijit Bhardwaj transferred the call to the supervisor and that guy heard the issue and kept me on mute for 10-15mins and he disconnected the call.
The other day Jnanesh (supervisor) had asked to call back if aeller cannot resolve the issue. When I called today no assistance provided by the customer service from Amazon.

Is this the kind of service we expect from Amazon.
No one is ready help me resolve my issue or return my money.

Kindly also raise a complaint against the seller.
Vinod Cookware
Contact no - [protected] (they don't answer whenever we anyone calls)
Email - [protected]@vinodcookware.com

Kindly help me to resolve the issue

Thanks,
Manora
[protected]

Yesterday Night I received a sms to call [protected] in my father mobile [protected] “Dear Customer Your SIM -Document has been expires today. Please Call to extend your [protected] immediately youy services discontinued in 24 hrs. Thank you Shekeel sulmen”. Later they forced my to do atleast recharge 10 rs to activate extension period. SO, I recharge 10 rs using HDFC Netbanking. Suddenly I received two sms as thank you for payment of rs 10, 000 and 1000 in AMAZONSELLERS

I try so many times to contact amazon team but there is no response from them. I want to clear my all issue regarding my business account and listing of my products.

I ordered a phone from amazon india. Today the package was out for delivery. Delivery agent asked me for otp which is to be send by them. I didnt received any otp. I gave my phone to delivery agent said you can check my phone there is no otp. He asked me to see my amazon app over there also I haven’t seen anything. After that the delivery agent entered a wrong otp after seeing my text and now the delivery company cancelled the product. There was technical glitch that I haven’t received otp and the agent entered a wrong otp and because of him my ordered was cancelled. After that i called an amazon agent they said they will try to re- attempt the delivery after 23. Approx 15 mins after i called again and now the agent is saying that they couldn’t do anything and the previous agent lied about the re - attempting.

I ordered New Apple Watch Series 6 (GPS, 44mm) - Space Grey Aluminum Case with Black Sport Band | B08J6FCFVN ( B08J6FCFVN ) from amazon.in with order Id[protected] under the name of Venus bishnoi on 2nd march 2021 on 5th march 2021, received the ordered product with proper invoice tax receipt vide invoice no:IN-DEL[protected] but most shockingly after unpacking the same i found the entire was fake and duplicate and cheaper in quality and for the same i raise for the refund so in first instance your organization created pickup for my watch and now they are denying the pickup for the same stating that your organization have investigated the matter and came out with decision that they shipped correct item and in result mental stress and mental harassment has been inflicted towards me. also I have sent them legal notice via my lawyer which was delivered to them on 20th April via Tracking ID CC - EW[protected]IN trackable at Indian post, yet they have not replied to legal notice nor they have refunded, I also went to authorized apple service center they also denied of being original and provided job sheet,

now on 18th may they have came to pick it up and but till today they have not refunded

Amazon delivery boy They call and text me night and day, That too has been going on many times
So I called Amazon Customer Care and gave the compliant. Then again the delivery boy started calling and texting me and it was night time too
He has had his annoyance for a year, I called Amazon customer care several times but there was no response from their side, Then his annoyance increased.He also started texting me from many different apps
A solution must be found as soon as possible
Because he is a terrible nuisance that can not be tolerated. His details are given below
Amazon delivery boy
Name Midhun
Phone no: [protected]

My name is Srirenganayagi.L. and I had ordered sofa cum bed for kids of RS.875 in Amazon on June 2. I cancelled this order due to personal reason.
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 30005111531153104497971
and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir

I have ordered a trimmer from amazon on 13th june 2021 . the delivered date was between 15th - 17th june 2021 . the payment has been done through card but till now i didn't get my order . it was important on that day only . but not get till yet . so i want to get this company complaint not giving delivery at proper time

I ordered a Manga (Book) from Amazon on the 3th of May, 2021. It was going pretty well but a few days later I was informed that it was running late. A day after that, i was asked to review the product even though it has not been delivered to me. My order section does not even say it has been delivered. I checked the tracking number and tried to track but Bluedart does not even recognize the tracking number even though it was shipped through bluedart.

I understand that it may also be because of local restrictions but curfew and lockdown have been long removed in my area.

I have not received my product and it has been nearly a month and two weeks. Please refund my money or atleast deliver my product to me.

I paid it through google pay. UPI Transaction Id is[protected].

Amazon Order number is[protected].

Ps. I tried contacting the seller but amazon kept redirecting me back to my order.

I have enclosed the relevant information in image.

I had ordered a product from Amazon on June 6 and I returned in June 10 the refund amount of Rs 299. Amazon has sent me a notification that amount refunded to your account but the amount has not been credited to my account yet.The refund reference no is 30005111571157234840118. called Canara Bank customer care but they didn't solve the issue so I request to check and process the refund.

I had ordered a product from Amazon on June 6 and I returned in June 10 the refund amount is Rs 299.Amazon has sent notification that amount refunded to your account but the amount has not been credited to my account yet The refund reference no is 30005111571157234840118.I called Canara Bank customer care but they didn't solve the issue so I request to check and process the refund.

Sir/Madam
I placed order at Amazon to buy venus water geyser on 23th may 21 and I paid Rs 5978. I have received the defective item on 29th may 21, I asked replacement on the same day itself. The new item has arrived up to final station and refused to deliver and sent back to the seller. Then I asked them to pick up the old defective item since 29th may 21, the defective item has not picked up so far. I have been waiting for more than 20 days to resolve this issues and I am contacting amazon customer care everyday regarding this matter. Either they have to complete the pick up or they have to issue my refund, nothing has happened so far.
My order id: Your Amazon.in Order #[protected]

On 19 05 2021 I ordered a Logitech c29 web camera for payment I used phone pe app then my account of rupees 2049 rs got deducted but they didnt got the amount and I didnt got my product also my money got deducted I want my refund amount back Please take action as soon as possible for this and I want my money back Please help me out one month past without refund if I didnt get my refund I am going to file complaint in consumer court

Transaction id T2105191116396008221444
UTR[protected]

Account number [protected]

Your Amazon.in Order #[protected]
Inbox

Amazon.in
Jun 14, 2021, 11:37 AM (4 days ago)
to me

Amazon
Your Account Amazon.in
Message From Customer Service
Hello,

I am Ashiq from Amazon Leadership Team. I'm writing to follow up on the telephonic conversation we had on Amazon.in.

I’m sorry that the pickup of the damaged item you have received has not been completed yet.

I have created a new pick up for tomorrow. I see that Amazon Transportation Services is the courier assigned to pick up the package. I’ve forwarded a request to the transportation team to complete the pickup as soon as possible.

In case if the pick up is not done tomorrow, You can expect the pickup to be completed in the next 24 to 72 hours.

As this issue got escalated to me, I've got in touch with the concerned team immediately and asked them to prioritize this escalation. Kindly consider this email as a confirmation that we are working on this issue and we would resolve it at the earliest.

Additionally to ensure that the issue gets closed, i will follow the issue closely and get back to you as per update on Friday 18th June 2021. Please wait for my call.

One of our aims at Amazon.in is to provide a convenient and efficient service; in this case, we haven't met that standard. We're working hard to provide a stress-free and convenient shopping experience at Amazon.in.

We truly didn't expect this would happen. In addition to our large selection, one of the benefits we try very hard to offer our customers is convenience.

You may check the status of your return here:
https://www.amazon.in/gp/your-account/order-history/ref=cs_em_oh

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Ashi AH
Amazon.in

Dear Ashi, you promised me to resolve the issue, but its not solved so far