Projekt Perfumery India Complaints & Reviews

I had ordered from perfumery on March 25th, 2024 with order id #PPI-SX[protected]XX. I received a tracking id with waybill number Waybill No [protected]. Since then there is no update. It's been more than 4 weeks. I've tried to contact them with email and complaint forum on their page, still no reply. Please take action and get me refund.

I PAID Rs 15500 towards ORDER#PPD-SX[protected]XX DATED 26DEC2023 but till date the seller has not delivered item nor responded to 24 email reminder

I want full refund and feel cheated by seller,

Have order one perfume on 25th Dec 2023 and it's been 1 month now and haven't received the product. Have dropped many messages and many mails but no one responding back.
my order #PPI-SX[protected]XX.

Please help in getting the product or refund . I am reachable on +91-[protected]

I have placed an order PPI-SX[protected]XX on December 30th and paid online. However, its not fulfilled yet. Its been 3 weeks and despite multiple attempts to contact customer care, I didnt receive any response back from them.

I placed an order through perfumery.co.in on[protected]. I paid full amount as it said once paid it will send the perfume through bluedart. Once payment was completed I did not receive any kind of details or message regarding the order. On the website it gave me the ref number which is #PPI-SX[protected]XX. I also mailed them for cancellation and refund. No response for the mails. All the contact numbers are unavailable. These issues need to be resolved and money needs to be refunded.

I had ordered and prepaid payment done on 27/11/23, but still no response and product not delivered. And even they are not replying any email.

I had placed an order (PPI-SX[protected]XX) with you on 27Nov2023 for 5 perfumes (Retail Packs) but I have only received 1 perfume so far (Crystal Noir By Versace EDP).

Undelivered remaining perfumes detailed below:
Banana Republic M EDP (Retail Pack)
Banana Republic Cordovan M EDP (Retail Pack)
Versace Pour Femme Dylan Purple (Retail Pack) x 2

I have tried contacting you through your Whatsapp contact a few times and zero response.

I ordered a Lattafah Khamrah EDP from their website and completed the payment. I received a WhatsApp message confirming the order, and the website states that the order is placed, with an update expected soon. It has been a week, and there have been no updates. I checked the website for contact information and found only an email address, so I submitted my complaint there. Additionally, there’s a WhatsApp number for communication, and I messaged them as well, but have not received a response.

These guys are a big time fraudsters,,,, they send fake perfumes and give fake commitments... I had placed my order for 3 perfumes from the house of initio viz oud for greatness, side effect & atomic rose and paid upfront 27, 000 rs using my credit card. Out of the package i only received two perfumes and two my surprise as i unboxed it, it was no near to how the original perfume smells and the packaging was also slightly different so also checked on check fresh and i coudnt find the batch code details. Upon whcih i realised these are all fake replica perfumes exactly made with duplicate juice inside it.
Upon realizing this i contacted ashish jha for placing a return and asked him not to ship the 3rd perfume as i no longer need anything from these guys and asked for a full refund.. He in turn arranged for the pick up and perfumes were sent back and recieved by these guys on 23rd of nov itself and since then neither gaurav whos the so called owner and ashish are responding to give the refund now.
I urge the consumer complaints community to boycott such fraudsters and ensure that my refund is processed. I have tried all my luck to chase these guys but they are so smart they wont even let you post a review on their website neither on google page so that they can still continue to fool people.
I have attached all the facts for people to learn from in this post.. Please beware of these fraudsters from : https://perfumery.co.in/
The fraudsters don't even have the courtesy of responding of several messages sent to them and they have gone ghost..
I urge the fragrance community to stand against these guys who are just fooling customers and looting them sending fake perfumes.

Hi

I had placed an order for 3 perfumes viz Initio oud for Greatness, Initio Sideeffect and Initio Atomic rose. Worth InR 27, 000
I was only delivered two products out of these 3 and both of them were counterfeit replica products so I asked Ashish Jha to place a return request and also mentioned not to ship oud for greatness as I was sure it will be fake as well. He scheduled the return and it’s been more than two weeks he’s been ignoring my messages and the refund of InR 27, 000 still hasn’t been received. I have enclosed the payment receipts, the return confirmation and all those chats which just gave false commitments.

I request an immediate intervention in this matter as I have tried to reach out to Gaurav Khatri as well and he’s also least bothered to respond now.

I have just been given false commitments and no refund.

I paid through PayU. Money debited and successfully transferred to Perfumery.co.in.

When i check with Mohit in email he is asking me to order COD.

No response dor the Money Debited in regards to my Refunds.

No response to multiple emails.

I ordered two burberry weekend perfumes on Oct 13, 2023 against order number -PPI-SX[protected]XX; They gave a dummy blue dart way bill number the very next day. However, when I called Blue dart, they told that they didnt receive any product to be shipped. Having waited for 45 days and sent 3 reminders with no response, I am now concerned if i will get this order delivered. Request immediate action to receive my product or atleast refund my money with interest

Order no ORDER #PPI-SX[protected]XX was placed on 15/Oct. Since then the product which was in stock hasn't been shipped till now & the customer care has stopped responding to emails & whatsapp messages....

Ordered 5 nos perfumes
Order Id: PPD-SX[protected]XX
Didnt received 1 perfume: ZARA SEOUL EDT FOR MEN 100ML(100ML) BY ZARA-100ML-EAU DE PARFUM FOR #MEN × 1 #UNBXED - 100ML

And 1 reveived item is broken: Carolina Herrera Good Girl Glorious Gold 80ml Eau De Parfum for Women × 1 #RETAIL PACK

Please help.

Hello
Darshil here
Have ordered intotal of 5 items from their website under order ID: PPD-SX[protected]XX

Have not received 1 items of the ordered 5 items
- ZARA SEOUL EDT FOR MEN 100ML(100ML) BY ZARA-100ML-EAU DE PARFUM FOR #MEN × 1 #UNBXED - 100ML

Also 1 of the items ordered is broken from the spraying part

Carolina Herrera Good Girl Glorious Gold 80ml Eau De Parfum for Women × 1 #RETAIL PACK

Please help in the same concern.
There is no revert from the company whatsoever.

I purchased Dunhill perfume from them online
Due to non delivery and delay in delivery and non responsiveness I asked for refund.
They told they issue refund but they did not do neither replied on chat or mail and on phone very poor response from their Ahmedabad physical showroom

My order
order #PPI-SX[protected]XX

Order was placed around a month back vide Order ID PPI-SX[protected]XX.

There have been no update regarding the delivery . Upon constantly following up with them they replied after a month that the product is not in stock.

I request them to cancel it & refund the amount of 2200 rs. Since then they are neither refunding the amount nor replying to any emails and msgs.

Help me get my amount refunded asap.
Seems like a fake website & fraud people involved in it.

My Order ID - PPX-SX[protected]XX dt. 23.10.2023

In Perfumery site, I ordered for following items:
(a) BDK by Project Alternative 100ml EDP
(b) XANDRIA-3 by Project Alternative 100ml EDP

In their site, it was mentioned the ordered items are "in stock, ready to ship" and I ordered to gift the same to my brother for diwali-2023.

After my order, I was received a mail that my ordered...

My Order ID - PPX-SX[protected]XX dt. 23.10.2023

In Perfumery site, I ordered for following items:
(a) BDK by Project Alternative 100ml EDP
(b) XANDRIA-3 by Project Alternative 100ml EDP

In their site, it was mentioned the ordered items are "in stock, ready to ship" and I ordered to gift the same to my brother for diwali-2023.

After my order, I was received a mail that my ordered items will be shipped through blue dart and they gave a tracking number and link.

They informed that the link would work after 24 to 48 hours, so waited for 2 days then I tracked the link, but they did not dispatch the items.

Later I sent a mail asked for status update and also through whatsapp, but no reply from them.

Then I sent 2/3 mails and several whatsapp, but no reply from them.

I am a regular customer since 2018, but this time, their customer service is pathetic.

In my last mail, I asked to refund the amount Rs. 2, 297.90 if not despatched.

After reaching diwali, it is no use for me.

MNR Ganesh

Their service has gone worst. My order #ppi-sx[protected]xx still haven't arrived yet which was placed on 01/10/23. I tried to contact them in every possible way, every single day but nobody is there to respond.