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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Amazon India reviews & complaints page 253

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N
Nida Anwar
from Powai, Maharashtra
Dec 14, 2020
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Website: www.amazon.com

Good Afternoon,
Madam/sir
Union bank of India,
With due respect i would like to that i am Nida Anwar is a customer of your illustraous with account no (protected) . I request you to order an item through net banking from Amazon on November 30, nov2020, amounting to 10899, but due to some problems Amazon cancelled the ordered but still i didn't got refund.after that i was talk Amazon service center they told me that the refund is payed by amazon at 11th dec, 2020 woth reference number(protected) but amount is credit in my account yet.i lodged the complaint regarding that please solve my problem.even i also told my problem with bank employees but they are saying that we cannot do anything because of bank merging and i also mailed my account no with refund reference number to union bank of India.It has been done 15 days and i didn't get my refund.i am very upset.and that's why i have thought to complaining.i have also giving my RRN below and i hope that my problem will be resolved as soon as possible. RRN is (protected).
Amazon India customer support has been notified about the posted complaint.
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    carameshdasari
    from Mumbai, Maharashtra
    Dec 14, 2020
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    I would like to bring it to your notice that, the amount of rs 998.61/- has been deducted from my icici account and the transaction message says vsi/amazon stan. it is being debited every month in my ICICI account from July onwards. Neither had i done any transaction nor did i get any otp during the transaction.even if it is auto renewal why this amount is debited to my account every month? I have checked this when i was going through my account statement, the amount was debited on 14th every month since July 2020. Could you please assist me regarding this.
    Amazon India customer support has been notified about the posted complaint.
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      A
      Antara Thakur
      from Powai, Maharashtra
      Dec 14, 2020
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      I had ordered two dresses of amount Rs. 699, Rs 649 on 02 december 2020 made a payment from my debit card...then i returned both the dresses and ask for refund
      But till date refund is not credited to my bank account as amazon has updated that refund has been sent from their side. Amazon has sent a mail containing a refund reference no.
      One is 30005403440337164923106
      Second is 30005403440337164927602

      Kindly resolve my problem as soon as possible.
      Amazon India customer support has been notified about the posted complaint.
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        S
        Sehnaj yashmin
        Dec 14, 2020
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        So, since some days a delivery boy comes to pickup my returns when i hsve any, then i always te him please check the product and mark as pickup then ge never checks it, as i was worried because i return products if i am not satisfied and that can be serious issue i tell him please check then he does not care at all, whatever ahain these delivery boys trying to be very friendly with me saying what is in your delivery? I never want to answer them, and they come at 8sm which is unofficial timing, then yesterday a miserable thing happened, when the delivery boy came to deliver my product i saw the delivery box was really damaged this time to the point i can't have a second thought of taking it, so i told him I don't have cash please cancel it, then he stsrts misbehaving with me, and tells me you ### woman in our local Assamese language, which is really ### thing to say to a girl, he says again that i have come three times to deliver still you are not taking it, mow you will see what can i do, i live nearby your house and i will come with my boys and i will show you what can i do, i just got really scared and shut off the door, i am scared till the point i sm unable to sleep right now.. i am really scared to death.help.its urgent
        Amazon India customer support has been notified about the posted complaint.
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          T
          Tejshree Bhagat
          from Powai, Maharashtra
          Dec 13, 2020
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          Address: India

          Dear sir,
          I tejshree bhagat bought samsung phone from Amazon .in order no[protected] on 1 st November 2020 which due to bad condition of my previous phone I sent it back to Amazon .com.
          But I have not recieved his refund yet . While your customers care is the matter .those people say that we have put your refund in your account But it has bot happened . I talked with my bank and respected branch and customer care .he has said that none of your refunds have been received yet.
          My account no - [protected]
          Card no - [protected]
          Ifsc- MAHB0001159
          Amazon India customer support has been notified about the posted complaint.
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            1
            12sourav
            from Powai, Maharashtra
            Dec 13, 2020
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            Address: Vpo nangal bhur,pathankot,punjab

            My account no [protected]
            I purchased a product on amazon on 10th nov 2020 using my canara bank debit card same was received wrong product and i asked then for refund. As per their confirmation refund was initiated on 23d nov 2020 maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number is (30005103150315162770873 )for Rs. 1999.00 I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status.
            Amazon India customer support has been notified about the posted complaint.
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              A
              aditighosh11111
              Dec 13, 2020
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              Dear sir/mam,

              I am not getting my refund which was given by Amazon.in on 6th of December 2020 amounting Rs.499 with refund reference number[protected] in your branch with Account holder's name : Aditi Ghosh & A/c no. : [protected].
              Please check the details and initiate the refund as early as possible.
              All the details are attached herewith..
              Amazon India customer support has been notified about the posted complaint.
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                M
                Mannu 282001
                from Powai, Maharashtra
                Dec 13, 2020
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                Campus shoes

                Campus Men's North YLO/BLK (Anniversary Edition) Running Shoes...
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                C
                Cesron India
                Dec 12, 2020
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                Address: chennai

                Hi team,
                I bought a whirlpool AC with amazon with 5 year compressor warranty. Now my AC has compressor complaint but whirlpool denies that they are not providing 5 years warranty and amazon has published wrong information about their product. When contacted amazon, they say that they had published correct information. In between these two companies, my ac is still in repair for 8 months. with no solution
                Amazon India customer support has been notified about the posted complaint.
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                  J
                  Jain.vanika
                  from Jodhpur, Rajasthan
                  Dec 12, 2020
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                  I have account in oriental bank of commerce, as from 1st of December it was merged to Punjab national bank. I have two refund of 359 Rupees and 1139 Rupees from Amazon which Amazon have initiated on 1 December 2020 and 3 December 2020 and the refund should be credited to my account by 8 December 2020 but still my account no. [[protected]] has not been credited with it.

                  Amazon has provided me Refund Reference # HSBCN[protected] for the refund of 359 ( see the email screenshot attached).
                  Second Refund Reference # HSBCN[protected] for the refund of 1139 ( see the email screenshot attached).

                  The Amazon order no. Which I have returned is and I have paid the amount by the debit card linked with the above stated ObC account no..

                  Please refund my money .
                  Amazon India customer support has been notified about the posted complaint.
                  Dec 12, 2020
                  Updated by Jain.vanika
                  I have contacted to bank they are saying both refund reference number is wrong (HSBCN[protected] and HSBCN[protected])
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                    D
                    Dharamvir02
                    Dec 12, 2020
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                    I order redmi earbuds on 3 december and package delivered to me on 7 december with order number[protected]).when we opened package i got another item(local earphone).When we call to amazon they register return but they give information of redmi earbuds to pick-up agent so pick-up agent ask for redmi earbuds so 4 times pick-up cancelled by the courier service delhivery.and they do not provide any refund to me.day by day, only return are created but not pick up and refund me . I want only refund.Please register my complained and worked on it.
                    Regards
                    Dharamvir

                    email- [protected]@gmail.com
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      Shaswat Shah
                      from Powai, Maharashtra
                      Dec 12, 2020
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                      Its been more than 5 months no delivery of products . Have contacted the customer care. No call from either seller or the amazon india . Please initiate my refund ASAP.
                      Amazon India customer support has been notified about the posted complaint.
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                        P
                        Piyush_Pandey1
                        Dec 11, 2020
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                        Resolved

                        Sir/Ma'am, I have ordered pick up your needs emergency light from Amazon on 30/11/2020 and the price of the product was 520 rupees and this is the order ID[protected], the refund was not issued by Amazon still after 12 days
                        Dec 13, 2020
                        Complaint marked as Resolved 
                        Amazon India customer support has been notified about the posted complaint.
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                          R
                          rizwantajudeen
                          from Powai, Maharashtra
                          Dec 11, 2020
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                          Resolved

                          Address: 1412, Amman Nagar, 4th street, Pooluvapatti post, tirupur, Tamil nadu 641602.

                          My self ordered whirlpool 190 L 2 Star Direct-Cool Single Door Refrigerator on 01.12.2020, order Number#[protected], order total amount paid: Rs.10665.46/-. As per company scheduled delivery for 08.12.2020. But till now i did not receive my product. Till system showing out for delivery till now i did not get even single call from delivery person. Kindly solve this issue as soon as possible
                          Dec 11, 2020
                          Complaint marked as Resolved 
                          E mail id : [email protected] Phone number 9942098420
                          Amazon India customer support has been notified about the posted complaint.
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                            Y
                            yashaga88
                            from Delhi, Delhi
                            Dec 11, 2020
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                            I placed an order for redmi 9 prime 4/128 from my amazon account using my credit card. After some hours i received a message that my account is put on hold and I need to verify some details.
                            I provided the details but the account is still in a hold state.
                            I havent received my order or the refund on my card and amazon customer care is not able to provide any details.
                            Either they should provide me the order or the refund and unhold my account, they are voilating consumer laws by not providing either.

                            Please help me in unholding the account and providing the order or the refund.

                            Account details are :

                            Phone no. [protected]
                            name- Shikhar
                            Amazon India customer support has been notified about the posted complaint.
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                              R
                              RUPESH PHANINDRA SAI ANDE
                              Dec 11, 2020
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                              I have returned a product because misplaced the order, but till i have requested to return my product from last 10 till now my product did not taken, , i need know the answers and more over orders are coming and delivery is also going well but return process is too worst please work on it.
                              Amazon India customer support has been notified about the posted complaint.
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                                R
                                Rishabh Vig
                                Dec 10, 2020
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                                Address: 27/A R. K. STREET UTTARPARA HOOGHLY

                                On 9 November I have paid ₹487 to Amazon through Google pay UPI and also I have paid cash to delivery boy so my UPI payment was supposed to be refunded and my refund of ₹487 has not been issued by your side which I have paid through Google pay UPI. So I request you to please look into this matter and refund my amount as soon as possible. My UPI transaction ID is[protected]
                                Amazon India customer support has been notified about the posted complaint.
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                                  Mayank Diwakar
                                  from Powai, Maharashtra
                                  Dec 10, 2020
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                                  On 29 November I placed an order for the set of 6 stainless bowls on the amazon website which was delivered on my house at 2 December. But after getting dissatisfaction from my order I returned the product to amazon for getting refund and they sent me an email that the refund will come in my account by 8 December. Today is 10 December and I still didn't received my refund.

                                  Refund not credited in my account for amazon order no[protected] and Refund Reference no- 30005103340334123079549.please help me to resolve my problem.

                                  refund amount is Rs.339
                                  Amazon India customer support has been notified about the posted complaint.
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                                    pratikp667
                                    Dec 10, 2020
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                                    Amazon:I received totally damage product.My amazon order id[protected]
                                    . I returned the product. Seller received the product on[protected] .but i didn't receive any refund . Please refund my money. I Contact customer service many time. They will not helping me. I'm return the product by courier partner . Shree Tirupati courier service pvt.ltd. AWB no[protected]. It's dilivered to seller on dated[protected]. But I'm not receive any refund
                                    Amazon India customer support has been notified about the posted complaint.
                                    Dec 10, 2020
                                    Updated by pratikp667
                                    I upload courier receipt and screen shot of the tracking page. It's showing on below status - DILIVERED ON DATE[protected]

                                    Dec 10, 2020
                                    Updated by pratikp667
                                    Damage product received. I returned the product to seller

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                                      Hi,

                                      I am sharing my experience on this Platform to aware people of India that Amazon Seller " Frootle India Ltd" who is Coway Air purifier registered Seller is cheating Amazon Customers by sending old and used Product and taking money for fresh one.

                                      I have ordered Coway Air Purifier on 6th Dec on Deal Price 12999.

                                      To my surprise what Seller send bravely to my home is already used and...
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