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BOOKadda Complaints & Reviews

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Updated: Mar 16, 2022
Complaints 31
Resolved
12
Unresolved
19
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BOOKadda reviews & complaints(31)

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N
Nikitesh Tambe
Mar 16, 2022
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Address: Best bus Mumbai

Sir

I would like to inform you that in I use best bus A427 on daily bases for travel through ghatkopar station to marwa road junction but bus delay daily more than hour.
Please take serious action against best bus staffs
I hope you will take some action and do the needful as soon possible.

Thanking You

Yours sincerely

Nitikesh tambe.
Phone no:[protected]
Ghatkopar station (west)
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    B
    Bugatha chinnayya
    from Bengaluru, Karnataka
    Feb 26, 2022
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    Address: House No.323 Masid road near boys hostel Madhuranagara 2nd stage Bangalore 87

    Sewerage pipe line fully blocked in my residence since one week.
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      R
      Ratnakar Kallakuri
      from Hyderabad, Telangana
      May 23, 2017
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      Address: Hyderabad, Andhra Pradesh, 500072
      Website: www.acadzone.com

      My experience is very bad when i ordered using acadzone in bookadda. Very poor customer care process. No response to the calls made and the status remains as "ordered" only even after 10 days from the day of placing the order. The transaction id is[protected] and ordered item is comptia cloud essentials exam c10-001 (English). This is placed on 12th may 2017
      +1 photos
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        Y
        Yashwant Pande
        Sep 14, 2016
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        Address: Bangalore, Karnataka, 560009
        Website: www.bookadda.com

        I ordered 6 books from bookadda.com on 30th aug - order #[protected]; expected books shipment was within 7 days. However only one book out of 6 was dispatched. Now when i am calling customer care no given on bookadda.com, they tell me that 'books are going to be shipped today', this is happening from sat 10th sept and it is repeated on tue, wed.. I am getting same reply that "books will be shipped today" but no progress at all. Customer care service is not up to the mark and i am not sure if i will get remaining books in time.
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          K
          kirtigoyal9
          from Patiala, Punjab
          Jan 13, 2016
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          Address: 560020
          Website: bookadda.com

          I ordered a book from bookadda.com on 10 Jan, 2016 n payment was successful for Rs 499 with transaction id[protected]...n amount was debited from account but customer care executives are saying there is no order for this book in their data n deleted all summary of this order from my account n now they are not confirming my order n also not satisfy to credit my amount
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            venkat battu
            from Chennai , Tamil Nadu
            Oct 9, 2015
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            Address: Chennai, Tamil Nadu, 601204
            Website: BookAdda.com

            Sir i purchased books on 27/o7/2015 in books Adda order number[protected] they send only one book out of four remaining books are not send and they cancelled my order, I call their customers care several times but they are not respond properly and amount is not refunded. Please solve my problem. My name is venkat battu from Chennai .
            Jul 18, 2016
            Complaint marked as Resolved 
            Thanks I received
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              venkat battu
              from Chennai , Tamil Nadu
              Oct 9, 2015
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              Address: Chennai, Tamil Nadu, 601204
              Website: BookAdda.com

              My order number[protected], is cancelled by books Adda, I received only one book out of four books remaining books are not received that are cancelled, but they are not refund my money, from two months on words I call their customers care they are not respond properly. My name is venkat battu from Chennai
              Jul 18, 2016
              Complaint marked as Resolved 
              Thanks I received
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                P
                Parimal Jha
                from Bengaluru, Karnataka
                Oct 4, 2015
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                Website: bookadda.com

                Status:Payment Released Successfully Suborder ID:[protected] Paid by: [email][protected]@gmail.com[/email] Paid to: [url=http://www.Bookadda.com]Buy Books Online, Online Bookstore in India, 2014 Books Discounts - BookAdda.com[/url] Payment ID:69066256 always their site has login problem by email they do not respond every time i call they put me on hold and wasted my balance not receiving a single time i pay through pay u money 278 rupees for telangana gk book
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                  R
                  ranje46
                  from Delhi, Delhi
                  Sep 26, 2015
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                  Address: New Delhi, Delhi
                  Website: www.bookadda.com/

                  I have no information about this product, i have paid online paymant so please help about.
                  Transaction id:[protected],
                  Shipping address:
                  Ranjeet kumar
                  Room no. - 108, 2nd block, boys hostel, r.A.U pusa distt - samastipur, 848125
                  Pusa farm
                  Samastipur
                  Bihar
                  India - 848125
                  [protected]

                  Order grand total: rs. 536
                  Order summary:your purchase contains 1 orders.
                  Principles of agricultural engineering vol 1 by am michael, tp ojha
                  See details.Order #1
                  Product sku #:[protected]
                  Publisher:jain brothers
                  Binding:hardbound
                  Shipping method:standard
                  Shipping time:dispatched in 1 - 3 days. ( estimated dispatch date : 21 - sep - 2015)
                  Subtotal of items: rs. 575
                  Super saver discount:rs. 29
                  Quantity:1
                  Total for this order:
                  Rs. 546
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                    R
                    Rajesh Bhapkar
                    from Delhi, Delhi
                    Aug 19, 2015
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                    Address: Pune, Maharashtra

                    I placed an online order for a text book of Std 4 on Bookadda.com website on 1st Aug' 2015 - Transaction ID[protected] Did not receive the same till date. Tried calling them on their Customer Service No[protected] on Aug 13, 2015 - which is answered by an auto answering machine and then it plays music continuously. I have called around 4-5 times and one or two calls lasted upto 10+ min's - but only music ringing - after which I cut the call. I sent a mail to them expecting that they will atleast revert on mail. Today again (19th aug, ) tried calling them. But same thing happened. Have sent a mail. Want to lodge a complaint against this fraud website / non - responsive attitude and get my money back. R Bhapkar
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                      R
                      ryan d'cruz
                      from Phalodi, Rajasthan
                      Aug 19, 2015
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                      Address: Mumbai City, Maharashtra

                      I had ordered for a book on 19 July. ' OXFORD Dictionary of Psychology' and I have not received it yet... I made numerous call and email to BookAdda.com. but no reply was made from the... Its a worst online shopping portal.. Hate BookAdda. Com..
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                        D
                        DEEPAK@Bank
                        from Kolkata, West Bengal
                        Aug 17, 2015
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                        Address: Giridih, Jharkhand

                        On 15 th Aug-15 I have purchases one book from BOOKADDA.COM " HUMAN RESOURCE MANAGEMENT" for which I have paid through Net Banking Rs.324/- and i have recieved transaction reciept as SUCCESSFUL. Now, BOOKADDA.COM is not providing me the Order number or order confirmation. I have also send many email to BOOKADDA.COM but no reply recieved yet.
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                          D
                          Divish Aggarwal
                          from Delhi, Delhi
                          Aug 15, 2015
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                          Address: New Delhi, Delhi

                          I ordered "book of secrets" from bookadda.com on 2nd July, 2015. Order id is :[protected] Payment was done via :- mobikwik wallet. Order was cancelled on 22 July I was supposed to get my refund within a week, but it has been more than 3 weeks and they haven't refunded my money. I made numerous calls, email but still no refund. PLEASE HELP
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                            Leotrope
                            from Eluru, Andhra Pradesh
                            Aug 10, 2015
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                            Address: Bangalore, Karnataka

                            Dear Sir with this ID :[protected] I booked Pathfinder Life Sciences Part -I & II on the date[protected] and paid amount Rs. 732/- IOB internet banking and I received only Part - II of that series and I still waiting for Part - I. Thanking You Sir
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                              A
                              ADitya Prasad Sahu
                              Jul 28, 2015
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                              Address: Bangalore, Karnataka

                              Hi, I booked 2 books online with transaction id[protected] from BOOKADDA.com on 22-JUNE-2015 At the time of placing the order, the book was displayed as available in stock. Then the book ws successfully booked with Transaction Number:[protected] . Then after 10 days i got a message that please contact custoemr care . your books wil be delayed now after 1 month, i am yet to get a response. I have sent many mails but received no response from them. Called them No way to call., no one receives the customer care. Posted on their Facebook wall, still no reply. Could you please help me..thanks Regards, Aditya
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                                R
                                rajat ghosh19
                                from Mumbai, Maharashtra
                                Jul 13, 2015
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                                Address: Mumbai City, Maharashtra

                                Placed this order last week, no updates yet, website does not show any order history, the order is not listed and my past orders do not display order history. customer care is not picking up my phone and email is not being dispatched. I have already paid for the order, kindly look into the matter.
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                                  ANVIJ123
                                  from Tellicherry, Kerala
                                  Jul 10, 2015
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                                  Address: Ernakulam, Kerala

                                  I have ordered a book 'Indian Economy' by Ramesh Singh, 2015 edition on 23rd June 2015 from Bookadda. The transaction ID is[protected]. Estimated dispatch date was 26th June, 2015. Here is a brief series of my calls with the customer care executives of bookadda: Call made on 27th June : I was informed there was delay in despatch;it would be made on 29th. 29th June : Again 2-3 days delay.Book was packed and kept and courier service did not pick up the package. I waited. 6th July : My book was in reprinting stage with the publisher.(Contradicting all the previous information).Despatch to be made on wednesday(8th july) 10th July : To be despatched on 10th july and I would receive the same on 13th July. Everytime I call up customer care, I am informed of different reasons for delay, which are often contradicting. During all these days, they did not even have the courtesy to send me mails. They are misleading customers with extremely varying delivery dates and are very unprofessional in handling orders. I have ordered the book in view of my exams in August. The inordinate delay is too unfortunate. Kindly look into the matter soon as possible since they have consistently failed to deliver.I want to urgently receive my order on 13th July or else I wish to cancel my order and I need FULL REFUND of the paid amount.Two mails, one send on order date and the other upon my frequent request is attached herewith.
                                  +2 photos
                                  Jul 10, 2015
                                  Updated by ANVIJ123
                                  I have received a confirmation call from Bookadda after writing in to the CEO. They have confirmed me regarding dispatch of material. Hence I withdraw my complaint.
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                                    S
                                    sspapu
                                    from Bengaluru, Karnataka
                                    Jun 9, 2015
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                                    Address: Uttara Kannada, Karnataka

                                    I ordered a book named 'Electrical Engineering Materials by S P Seth' in 'Bookadda.com' site on 24/04/2015, order number[protected], but didn't received my item for more than a fortnight, on asking in their customer care, I was told the book is not available and they going to refund money in 7 working days, but even after numerous phone calls and email conversation I didn't received my refund yet after 45 days of transaction, now they have stopped to receive even my calls, due to this disturbance I couldn't prepare for my IES exam for which I needed this book.
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                                      K
                                      Kanika Jhamb
                                      from Delhi, Delhi
                                      Apr 22, 2015
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                                      Address: New Delhi, Delhi

                                      I ordered books from www.bookadda.com on 6th April'15 but have not received the same yet. They don't send an acknowledgement email (just SMS). I tried contacting them via email and customer care number but nobody comes back. I need my money back.
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                                        T
                                        tejisingh
                                        from Ludhiana, Punjab
                                        Aug 15, 2013
                                        Resolved
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                                        Resolved

                                        i purchased two cd's for preparation for ctet exam i and ii from bookadda that were prepared by practiceguru.
                                        firstly the cd's were sent a week late as bookadda did not have in stock nor did the publisher.ultimately it arrived and when i tried to run it ,it required a password for which it was written to contact practiceguru
                                        i contacted them many times through mail and phone.they did not respond.when after one day they responded and sent me the id and started the cd and to my horror found it barely had anything compared to what was written on cover.
                                        on cover it was written it had 140 tests whereas it had only 20 and both the cd's for paper i and ii were identical .there was no difference. i contacted them again and they said that they have sent the wrong cd and they will now send the correct cd. they give me a courier no through which they sent the new cd .when courier did not arrive and asked them again they said they did not have any such cd and they will refund the money.what a mockery ,they are selling cd at a premium site like bookadda without having anything and see the plight of site like bookadda who did not bother to verify the contents of cd before floating on website.
                                        they promised time and again to refund the money but still have not refunded till date. the matter is not about money but i shall advise readers to refrain from making purchase from bookadda for items where content is not clearly mentioned and specially such cd's where such frauds can happen.
                                        specially aware of this company practiceguru ,they having nothing in hand except for cover of cd's ,they are a bunch of fraudsters selling test material without even having the same.the following is the name of the cd i purchased.
                                        [protected] Powerful Test Series: CTET Paper I(English) Practice Guru .
                                        [protected] Powerful Test Series: CTET Paper II(English) Practice Guru
                                        thanks
                                        tejinder
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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