Amazon India Complaints & Reviews

Dear sir i am harshlata and my account is in uco back kasumpti shimla and ifsc code : ucba0000565. My refund reference number is :[protected]. I called to amazon customer care they told me that your refund is already processed by their side and i also called to uco branch they told me refund is not processed yet. So plz check as soon as possible and refund my amount because i am waiting for a long time.

I have orded a product (Protien) 4-5 times, but it is not deliverd yet. Order is placed but at the day delivery the delivery agant mark the product rejected by himself. And i also have call recording oroof in which he is saying - we dont deliver the protien product at your pincode. I contact to custmer care and mention this thing. They all are saying the same thing - we are sorry, you can place another order..
I dont know what to do now.

I have ordered the Aquaras educational computer but I got wrong item inside the box.It's computer of fashion brand and use less features.i have not seen the name of Aquaras on the box and toy both. This is wrong things done by Amazon and it's showing Amazon choice. What is the meaning of it. I am not satisfied by Amazon product that why I raise it.

Dear team,

I have lost my wallet and mobile while travelling but i came to know that i did not lost them some one theft them. And made few transactions purchased from amazon of worth 47835/- in terms of various transactions (I. E 12990+10999+11999+1008+3220+2330+1999+3300) from my credit card number [protected]. Request you to hot the above said transactions with out delivering goods to the customer until further communication from either police department or by me. I have made police complaint about the issue it is under investigation request your intervention to find out this fraud.

Please find my personal details for further contact

Regards

R madan
[protected]
[protected]@gmail.com

Prime video *mz7iq34qo order number do[protected] and amazon digit'mz9181ap2amzn.com/bill w order number do[protected] you charge me 14.99 for ea. Of this, i want a refund did not authorized this, i have amazon prime please check into this and refund my card thank you jenny glosenger and please e-mail me back. I am try find out how come charging on my amazon chase card for the two unauthorized order i did not place, again check into this and return a refund jenny

Sir
I have ordered seaget 2 tb external hard disk order I D[protected] on[protected] amount INR 5949 but In the box when open I have received lux shop I have complaint on Amazon tollfree no. but they shows it was delivered to me in there investigation from there end but no one contact me.
I am highly disappointed with this.
Amazon cheated me...
Please take proper action

Name of account hakam deen i oder amazon se baroda rajsthan kshetriya gramin bank through atm card to amazon india date 04/02/2019 mobile buy that i cancelled the order same day and i did t received amount rs 2025 yet amazon se already refund successful detils a/c holder name hakam deen/ account number [protected] atm card number [protected] amazon se refund reference number[protected]/05/2019 bat i didn't not received money bank plush resolve

I have ordered product from amazon between 15 january to 15 march. But due to some reason, i have to return the product to amazon again. But i have not received the refund money of my product yet. So, i have made contact to amazon but told me that they had already refunded the money successfully so, then i made contact to bank of baroda again and again, but i received no response from them. So, i have to file a "charge dispute form". So, please give me my refund as soon as possible.

Dear team,

As per conversation had dated may 1st, 2019 at 12:05 a. M (Customer care number). I am facing technical issues in product honor media pad t3 tab, which i have received dated sunday april 28, 2019.

Screen flickr and hanging issues is found and very difficult to use.
I want replacement of this product asap.

But customer care has refuse to replace with same product with 9.6 inches as my professional requirement will be fulfill.

Looking forward positive response from team.

View order details
• order date: 26-apr-2019 order #[protected] order total 10, 499.00 (1 item)

Sincerely,
Best regards,
Amit sharma
+91-[protected]
New delhi, india

We had ordered a lenovo tablet 4 10 on april 14, 2019 on amazon india business. The registered email id with amazon india business is himanshu. [protected]@jiffy. Fitness. The order no is[protected] and delivery was made on april 18, 2019. The amount rs. 14985/- was paid online through netbanking.

Instead of the tablet, the delivery package contained an old sony dvd rom of some junk computer. We raised the complaint on april 18, 2019 night itself, shared the pics of the faulty item while on the call itself and we were told an internal investigation will be done and we will be updated within 5 business days. We dropped an email on 27-28 april again as they had gone quiet on the status and then they sent an email on april 29 saying they wont refund the money. When we called the customer care, they didn't listen to us but kept repeating that they are sorry and they wont be able to refund money.

This is highly unacceptable as we are not talking about rs 500 item. Rs. 14985/- is a lot of money and we want a refund as our ordered product was not delivered to us. We also want a compensation for the harassment that they have caused us.

Ref my order DTD 13April2019 purchase of 31ltr hicool cooler received from you on 26 April 2019 but same cooler getting heavy noise and switch off during running complent lodge to you and your reprentive also agree to replacement up to 26 April but still not responding the same complent stop please do the need as now the heavy summer and we suffering

My AC Remote is missing in AC box and even technician also made a remark that "REMOTE IS MISSING". But when i asked amazon about this, they offered me refund of money around 500 Rs only and AC company told me that new remote cost is around 1200 Rs.
This is very funny and strange that Amazon is unable to give me 1200 Rs. for this.

BAD EXPERIENCE

I have ordered gift cards to my family members using credit card. Order cancelled and then my account was kept on hold for address verification.
I have submitted my credit card statement which is same the billing address and all are correct. But they were saying that it was wrong.
I have 30000/- amazon pay balance in my account. They are not allowing me to order. I have provided all the correct information, but they are not unlocking account [protected]@gmail.com. Please resolve my issue.

Thanks.

I have ordered gift cards to my family members using my credit card. Orders cancelled and then my account was kept on hold for address verification.

I have submitted my credit card statement which is same the billing address and all are correct. But they were saying that it was wrong.

My amazon account is already KYC verified.

I have 6600/- amazon pay balance in my account. They are not allowing me to order.

I have provided all the correct information, but they are not unlocking account [protected]@gmail.com.

Please resolve the issue and take proper action since it doesn't support phone service to this address verification team.

Thanks.

I ordered one time as a guest but have been billed for two months for $9.52, $10.57 and this month for$If13.93. The credit card paid these bills that I did not authorized. Please remove my name from you`re list. I will call the credit card to stop all payments to you. Can I get reimbursed for the unauthorized
payments? If you won`t reimbursed then I will contact the credit card company to see what they can do to help me.

04/02 - 04/03 24692169092100837423949 amazon prime - $ 14.03
04/09 - 04/10 24692169099100412709921 prime video*mw21b3wno -
$ 16.19

Both charges were on my regions bank account that i did not authorize.

Please give credit to my account for these two charges in the amount of
$ 30.32. I have never authorized to charge to this account before and don't know who has done this.

Thanks,
Janice wiggam
[protected]
Janice. [protected]@yahoo.com

Dear sir/maidam
I hereby by registering a major complain regarding unfaithful behaviour by agent.
First of all i would like to say that date of product delivery was scheduled on dated 28-04-19 but product was returned with cause that address was not found even if i got various products at same address many times.
Now, i am saying about payment. A massage come on dated 29-04-19, time-6:41am, pay this amount of worth rs675 for getting this product. So, i paid rs675 through net banking on dated 29-04-19, time-9:19am with confirmation code-445350.
Now, no any information regarding this, i have find. This is major fraude case, if my product is not get then i will complain this matter on consumer forum.
Thank you

I have bought a hush puppies shoe from amazon but they sent a wrong item to me. When i contacted them they said they will not replace it or refund it as from their side the product delivered is correct. I want to lodge a complaint against them and want my money back.
Order date
20-apr-2019

Order id #
[protected]

Order total

2, 449.00 (1 item)

My refund of rs. 6499/-has been made by amazon on 17th of april 2019. They also told me amount should reflect in your account by 24th april, 2019. But till now i didn’t get my refund. They gave me this reference number is as below and they told me that if you don’t get your refund then contact to bank’s customer care center.
"the reference number of the refund is[protected]
I've talked to them again and again but no response is coming. So i need to file a"charge dispute" on them.
I expect from bank to resolve this issue as soon as possible or i'm going take some legal action.
Divya soni

Dear sir,

Today i have received a mail and massage that my order has been delivered (Which i have placed the order on[protected], also mentioned that signed and received by me, but it is a false report i did not received any package, even i did not receive any call from any courier company.
Please dont sent any false confirmation mail.

If they delivered i would like to know more about it also i would like to cancel all my remaining orders and please send the reimbursement amount.

Regards,

Najeeb