Amazon India — Baby nutrition powder product

I am writing this complaint to seek justice for the distress caused by Amazon.in. I had ordered a baby nutrition product Little joys Nutimix Nutrition powder 350g, Order ID:[protected] from their platform on[protected]. The product was supposed to be delivered to my address Nagedra Reddy, 5-36, kummara street, kanduru village, Somala mandal, chittoor district, andhra pradesh, India 217234.
The customer care centre's response is unacceptable. As a customer, I had placed trust in Amazon.in's delivery system and expected prompt delivery of the product. The lack of assistance from the customer care centre has left me feeling helpless and frustrated.