Amazon India — Delivery Delay, Schedule date while booking changed

Order date 25-Jul-2024
Order #[protected]

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Cycle Karpure Camphor Sachet, Pack of 4 - Room, Car and Air Freshener 499.00
Qty: 1
Sold By: Cycle Pure Agarbathies

Many times happened with Amazon, many times i complaint customer care no response.
Pls help me
This product may small, but Thais is not 1st time happening with Amazon.
Many products not delivery on time, after I take Prime members fee every year.
My prime members fee is waste I paid every year.