Amazon India — duplicate apple watch series 5 delivered

Address:

B29 G K Nagar No2, Shankar Lane Kandivali west, Mumbai City, Maharashtra, 400067

I had ordered apple iwatch series 5 at cost of 52900/- on 14th feb 2020. Today i. E. On 15th feb 2020 i received product few minutes back, apart from outer amazon box whole product packing was unsealed. Right from main box and two internal boxes for band and device&charger respectively. The main outer box was tampered and was applied normal adhesive tape which apple product never uses.
The device watch, band, charger, charging chord are total fake and duplicate.
The seller appario retail pvt ltd. And service provider amazon india equally be blamed for such goo[censored]p and lack of basic product check or verification before sending product to customer.
I even gave complaint to amazon customer care, they said they will take 24hrs for replacement confirmation. And after confirmation they will pickup product and than later they will give replacement. (They are not giving hand to hand replacement)
Why should it take 24 hrs for just confirmation when these people lags in their own workings and protocols?!
Why should end user get suffering while their employees are into malpractice.
I want a immediate refund and want this clone product to be picked up asap.
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