Amazon India — Empty shoe box

Good evening to whoever this may concern I had ordered a pair of puma shoes on cash on delivery on delivery I paid the delivery agent and opened the box in front of him and the box was empty I called Amazon customer care right away and told them about problem and said to ask the delivery agent who was with me they refused to speak to him saying it's company policy but they will raise an investigation and to call back after 4/5 days when I did to my surprise they told me they can't do anything as there investigation agent said the shoe was in the Box and didn't wanna help any further being a foreigner in India i didn't know what I could do but go to the police when I did the police told me to go to the cyber crime police and they told me to try on this site once so I'm doing as they told me attached are the picture of the order the reason of being so late is I was not in the country I had gone back home and just got 2 weeks back and had a Amazon problem so I decided now I need to take legal action as they are now taking advantage of the situation so I request you to please look into to it i have shared another order of the same shoe which i finally ordered through Flipkart as I wanted that shoe and recieved it from Flipkart buy i expect Amazon to refund my Money as the box was empty and there was proof of the delivery agent too order number is[protected] ) date of delivery ( 28-Jun-2024 ) thankyou.