Recently i suffered from fake delivery attempt status by amazon for approx 3-4 times. A message used to come saying out for delivery and no one came whole day. At around 7:30pm message came saying delivery failed saying some reason which directly blames that additional address information required which is not true because every item comes properly otherwise on same address. They txt next day that its out for delivery and failed in the evening saying other reason that is failed because we could not contact you
Again next time same happens so a ivr call comes to reschedule delivery so reschedule by giving time slot and day. The day was 30th july 2017 and time slot 11am-2pm but no txt that day on 31st july evening a call comes which i missed because of some reason and i called tht number back in 15mins (Honestly 15mins) so the man picks up the phone i ask who is it and tells my name so he starts shouting on me saying that the item will be returned i came 3 times now it will be returned i have come there 15 mins back you did not pick up the call tempo could not stand on the main road so i left. I said you reattempt delivery where are you now he says i am in office. I told him you see i will compain to amazon you have come just once now and gave fake delivery all these days he hangs up. So i gave a delivery feedback on amazon but no-one cares about me. This all was the second experience this has happened before also on 1 oct 2016 order of mine which also got returned to seller. And many other orders also gave fake delivery attempts but eventually got delivered. I even complained to amazon many times but all they say is we will attempt.in 2016 order i complaint that time also it wasn't resolved so this time i directly gave feedback but still no response from amazon india. This behaviour of amazon is frustrating and wastes my so much days. Consumer complaint is my last hope. And i am sure many experience the same but those many are less for amazon compaired to other many which dont experience this so they ignore i guess. Please help me on this. Delivery service needs to improve. Was this information helpful? | 
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