[Resolved]  Amazon India — Not Providing RRN(Refund Reference Number)

Address:

10th floor, Raheja Mind Space, Building No:9, Opposite, The Westin Hotel Rd, Phase 2, HITEC City, Hyderabad, Telangana 500081

I Ordered Oppo F23 phone on 18-May-2023, then i cancelled the order on same day itself 18-may-2023 because i found a better phone than this in other platform, the order was cancelled, then i called on 24 may-2023 that i didn't get my refund, they asked me to wait for 2 more days, then again I have called the Amazon Customer Care Number On 26-May-2023 that i have not Received the Refund Yet, they told they will raise ticket and give RRN(Refund Reference Number) within 3-5 working days, i Called on 31-May-2023, they promised me The ticket won't take more than 5 working days to resolved, Then i called on 01-Jun-2023 the 5th working day, they told me By tomorrow i will receive RRN, Again i called today 02-Jun-2023, now they are asking me to wait for 3 working days again, this is totally unacceptable being a amazon Prime Member, this kind of worst customer service is being given, You can't keep postponing and asking customer to wait until they get tired, I have seen many cases online where amazon doesn't give RRN even after 1 Month and keep asking the customer to wait.For raising charge dispute with bank only 30 days window Period is given, Without RRN i can't approach the bank with charge Dispute .The order value is Rs 18, 468 it's not a small amount to ignore, If Amazon has done the Refund why is it not giving the RRN or any Transaction number.Please Provide me my RRN(Refund Reference Number) . i have mentioned the Order id below. Order id:[protected]