Amazon India — Order not delivered and miss sell

Address: Amazon India

Website: www.amazon.i

Order #[protected]
Order #[protected]

i have placed a order on 23rd and and they give delivery time is 24th Aug 6 to 10 AM .For the fastest delivery i will take amazon prime subcription of rs 399. after that i call so many time to customer support for delivered my product they not resolved only saying that wait .After taking 399 for prime subcription resion for fastest delivery, they not delivered at all 24 th aug till now . i want refund 399 rs because they not delivered on time only take 399 rs for prime subcription...
when i asking for delivery partner contact number they not provide me . pls take necessary action and not cheated any customers as miss selling