[Resolved]  Amazon India — Product delayed by 2 days and then cancelled by Delivery partner

This is regarding order No[protected]
I had ordered Amazon choice/ Prime product - Atomberg Renesa Prime 1200 mmBLDC Ceiling Fan on 13th March which was supposed to deliver o 15th March. Amazon delivery partner did not attempt the delivery and udpated fake status as delivery attempted and returned. When I raised escalation to Amazon customer service, they apologized and guaranteed that it is now scheduled to deliver in the 16th March morning. On 16th march status is showing out for delivery since 9:31 AM and it is not delivered thorough whole day and status changed to delivery date 17th march . On 17th March status is showing out for delivery since 8:22 AM and suddenly at 2:45 pm, they cancelled the order stating that 'item rejected by me' - Although I haven't received the delivery, they cancelled the order updating fake comments. Being a prime member, such worst service never accepted. This is total scam happening on Amazon India - changing the delivery status and cancelling the order as per their convenience.
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Mar 22, 2025
Complaint marked as Resolved 
Amazon India customer support has been notified about the posted complaint.
 
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