Amazon India — product not delivered - urgent request of ac delivery - delivery partner not responding.

Address: DAWNTECH ELECTRONICS PVT LTD, LUDHIANA LOGISTICS PARK, VILL KATANI KALAN, NH4, HADBAST NO 212, KHEWAT NO.748/840, 141113
Website: www.amazon.in/Lloyd-Inverter-Convertible-Anti-Viral-GLS18I5FWBEV/dp/B0BRKXBRMF/ref=sr_1_18?crid=27S58R5ZKUGW1&dib=eyJ2IjoiMSJ9.pnCcEeg_YRBfyjSDUDNlGhm9nxiSdmm8Kpn_fNvJmo-vxLUwZWGJMjqK21M-Fz4Tx

I purchased an AC as per below detail (ATTACHED INVOICE AND MISLEADING INFORMATION) through Amazon India.
Lloyd 1.5 Ton 5 Star Inverter Split AC (5 in 1 Convertible, 100% Copper, Anti-Viral + PM 2.5 Filter, 2023 Model, White with Chrome Deco Strip, GLS18I5FWBEV)
Style Name:2023 Model - 5 Star.
DATE OF PURCHASE: 27TH MAY, 2024.
ESTIMATED DATE OF DELIVERY: 29TH MAY, 2024.
I received an out of delivery message ( SCREEN SHOT ATTACHED) but nobody came to my home to deliver this product and AMAZON is misleading us by saying that nobody was present at home to receive product but in reality nobody came to deliver the product. Sir, I ordered this AC for my parents, they live all alone sir. They are very old to go to shop and purchase an AC therefore I ordered it online now it is not getting delivered and they are struggling too much in heat wave sir. They will fall sick of this heat. Without even coming to home amazon is simply writing for failed delivery attempt. My contact detail:
NAME: SHUBHAM SINHA
MOBILE NO.: [protected]
EMAIL ID: [protected]@gmail.com
DELIVERY ADDRESS: VILLAGE KALA AMB, DURGA COLONY TEH, NARAINGARH DISTT, , AMBALA, DURGA COLONY, NARAINGARH, HARYANA 1341203.
PLEASE HELP TO GET THIS ORDER DELIVERED. THIS IS MY THIRD ATTEMPT! CUSTOMER CARE, DELIVERY PARTNER NOBODY IS SUPPORTING US!
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