Amazon India — Received damaged product and return request closed

Address: 560103

Website: www.amazon.in/ref=nav_logo

I have ordered recliner on 3rd june which delivered on 11th june but i received damaged product for which i raised a request which got closed without even telling me.
Order no :[protected]
Order date : 3rd june
Order received : 11 june
Return requested: 18 june
Return closed : june 20filed claim : june 20
Claim closed : 5th july
I have followed up with customer care very frequently meanwhile.