Amazon India — Refund Not Processed

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Mumbai City, Maharashtra

I purchased one travel bag & i received it on 9th July 2015 I returned that bag cos of its Size is very big. & raise a refund process Now 36 Days passed still my refund money they wont give me back. they said that NEFT is done by them but my bank manager told me that there is no any kind of NEFT in my account. Amazon is doing mail & mail day by day but not giving my money back. i told them 1000 times i visit 5-6 times in bank to cheque amount is 3600 Rs. (Three thousand six hundred ). Amazon Mail to me:- (Dear Customer, Greetings from Amazon.in We are writing to confirm that your refund for Rs.3, 600.00 has been processed for your Order #[protected]. This refund is for the following item(s): Item: Safari Re-Gloss Polycarbonate 76 cms Dark Purple Hardsided Large Suitcase (Re-Gloss-77-Purple-4WH) Quantity: 1 ASIN: B00S4T2BOW Reason for refund: Customer return Here’s the breakdown of your refund: Item Refund: Rs.3, 200.00 Item Tax Refund: Rs.400.00 Your refund is being credited as follows: Bank Account: Rs.3, 600.00 If you paid for your order using credit/debit card or net banking, it may take up to 5-7 business days for your bank to credit the refund amount to your account. Please note that if you paid through EMI on Credit card, this refund may cause a change in the terms of your EMI with your credit card issuer, and the issuer might levy a charge for the EMI cancellation. Please check with your Credit Card issuer on how your EMI may be affected. If you paid by Gift Card, your Gift Card Balances will be credited to your Amazon Account within 1 working day. If you paid for your order using Cash on Delivery, an At Par cheque drawn on Deutsche Bank will be delivered to you in 6-8 business days. The beneficiary bank will be responsible to present the cheque for outstation clearing, if required. Please check the same with your bank while presenting the cheque. However if you have selected the refund to bank account, the amount will be credited within 3 business days. Thank you for choosing Amazon. ********************************************************************************...⇄ Got any questions? We’ve got answers. Visit our online Help department, available 24 hours a day: http://www.amazon.in/help ********************************************************************************...⇄