Respected Sir/Madam,
I am writing to lodge a formal complaint against Amazon India regarding a serious issue related to poor product quality, return of the product, non-receipt of refund, and wrongful blocking of my account.
Details of the Complaint:
1. I had placed an order on Amazon order number[protected] for peter Enland formal shirt
2. The product delivered was of very poor/defective quality, completely different from what was advertised.
3. I initiated a return for the same and returned the item as per Amazon’s return policy. The return was picked up by Amazon’s logistics partner on 03/22/2025
4. However, despite returning the item, I have not received any refund amount to date.
5. Additionally, Amazon has blocked my account without any valid explanation or prior notice, making it impossible for me to contact customer care or track the refund status.
6. I have tried multiple times to reach out to their customer support team but have received no satisfactory response.
This behavior is highly unethical and amounts to deficiency in service and unfair trade practices under the Consumer Protection Act. I am facing financial loss and mental harassment due to this.
Relief Sought:
1. Immediate refund of the amount of Rs. 1199.00 to my original mode of payment.
2. Reinstatement of my Amazon account.
3. Compensation for inconvenience and harassment caused.
4. Any other relief deemed fit by the Hon’ble Court.
I am enclosing copies of the order receipt, return confirmation, and screenshots/emails of communication with Amazon, if any, for your reference.
Kindly take necessary action against the company and provide me with justice.
Thanking you,
Was this information helpful?
Post your Comment