Amazon India — Seagate Expansion HDD 4TB

I had ordered a hard drive on amazon on 12.08.24 which was delivered on 14.08.24. The drive however was not working and after initial tries and following the trouble shooting steps on seagate website, when I reached out to amazon, it directed me to the support team of the manufacturer Seagate. On sharing details and picture of the product I was told that this is not a Seagate product because it did not have label. Now I am stuck with a fake product after paying 10k.

I want the money to be refunded, along with a penalty for sending a fake product.