Amazon India — Sofa purchased from Amazon

I purchased sofa from Amazon India in the month of August 2024. I paid 14790 rsIn 3 months spam it's torn..leather is tearing where ever sit. Quality is worst. I complained and claimed about warranty as I have 1 year warranty on Feb 10th. But all Amazon customer care executives false promises and just passed the problem to one another as they are telling seller has to do it. But seller is not ready to replace it. Just he is telling he would repair. But the quality of product is worst and again if it tears I should fight. So it has to be replaced.
Till today amazon did not resolve it. Today they escalate the matter to senior level and he is telling me to wait another 3 days and return is not possible. But for all 20 days they asked me to wait and dint give me solution.
With so much of difficulty over the phone contacted customer care and call transferring to one to another, explaining stories to every executive and no resolution.
They wasted my valuable time and making me wait for 20 days.
So please provide proper solution and compensation.
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