Amazon India — status showing delivered, but the order is not delivered to me, order#[protected]

Dear sir/madam,
I am prabha sunam and i am the prime customer of amazon india, i have ordered boldfit knee caps for women & men knee support for men gym knee cap for men knee pain relief products knee support for women knee brace for knee pain knee pad knee guard knee band knee belt - l with order no #[protected] and it was supposed to be delivered today on 4th of january 2024, but now the status is showing delivered, but it is not delivered to me. It is very disappointing for a prime customer to see this bad performance of amazon, if these companies are doing this and why should we take your subscripton?. I want my package delivered today itself asap.