Amazon India — "the irresponsible consumer service"

Address: Thane, Maharashtra, 421308

Website: amazon.in

The online seller giant first attracts customers with good price deals on its platform, they then lose the product in transit and yet they send you texts saying that your order has been delivered, received and signed by the buyer and don't own up the responsibility. I've ordered philips led cap desk light 4.5 watts (White)- order id:[protected], invoice no. Mh-bom[protected], which got lost by amazon, they are so irresponsible that they didn't notify me, after calling their customer care thrice i got to know about it and when i complained to them, they said i have to place the order all over again and the same product they are giving it on higher price and refused to offer the product at the previous price and on the same deal. So its my earnest request to take necessary steps regarding the bluffing and cheating with the consumers.