[Resolved]  Amazon India — Two items were Return picked up and amount of one product not yet credited back

Hi, I ordered "Kibo Women's Solid Lilac Organza top" and
"DEIDAD Women's Regular Fit Cotton Printed Top_Multicolour" from Amazon on 16march25 . Due to not fit reason I returned "DEIDAD Women's" top and "Kibo Women's Solid" was put for exchange size XL by me. On 26March2025 my both the orders was picked up together . As per amazon business policy my refund was to be initated but no return was credited . I talked to 3-4agents of amazon customer support and after many conversations i received the return of "DEIDAD Women's" top but still my one refund is pending for "Kibo Women's Solid Lilac Organza top" . Now i am unable to tap the support executive . Attaching the photos with status what is displaying on the amazon account . Its displaying product is lost in transit .
I want to get my refund back