Amazon India — Website showing delivered but product not received

Address: Noida up

Dear madam/sir,
I have ordered boat data cable
Order date 07-Aug-2024

Order #[protected]

Order total Rs. 253.65 (3 items)
I have paid, but next day 8aug delivery agent mark my product delivered, that time I was in office, when I came back & ask aunty for my product delivery she said, " beta me to gate par hi baiti rahi thi 12 baje tak" (she had been sitting till 12 'o clock. Then i file complain againt my product and urge to customer care please take action against delivery agent for fake delivery. they said okay, & they ask me refund or new replacement, I have chosen product instead of refund because I had needed data cable . But day by days product delivery fail fail fail, and we got new delivery date, again delivery date fail, in between customer service executives told me to investigate my product delivery and they found product successfully delivered I don't know how it is possible, this is totally fake investigate, I request you to please re investigate this and please if possible ask delivery agent whom he handed over product, there were only Aunty at my house. as well I request please refund my money Rs. 253.65, Honestly I don't receive my product,