[Resolved]  Amazon India — wrong product delivered and no refund

Address:Kanpur, Uttar Pradesh

I purchased mia2 from amazon and i received vivo power bank in that box... I open the box in front of courier boy and call the amazon team immediately and then they forward the call to the investigation team.. Then they said leave the courier boy and we accept your complain.. After 30min i call again them and then they said we deliver correct product and we are not responsible for this incidece... And we are not giving you any refund or replacement. So pls help me sir
+1 photos
Was this information helpful?
No (0)
Yes (7)
Nov 1, 2018
Complaint marked as Resolved 
Order id- 405-7599659-0208314 Name- PANKAJ AHUJA MO- 7786036739 MO- 8318609703 Email- [email protected] Order date - 30 sep 2018
Amazon India customer support has been notified about the posted complaint.
Nov 01, 2018
Updated by Arpit kumar sachan
Pls see this

Complaint comments 

Comments

Hi Arpit,

Was your issue resolved, I've a similar issue, got a Samsung a50 delivered instead of one plus 7 and they are not ready to take the product back.

Regards,
Tufail
Same happened with me. I ordered a tablet worth 6500 and got two small glasses now they are just wasting time in investigation. Even they told they delivered right product. Amazon is totally fraud. Even I have video proof of opening in front of the delivery boy. I am thinking to sue Amazon.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information