[Resolved] Amazon India — wrong product delivered and no refund | ||
I purchased mia2 from amazon and i received vivo power bank in that box... I open the box in front of courier boy and call the amazon team immediately and then they forward the call to the investigation team.. Then they said leave the courier boy and we accept your complain.. After 30min i call again them and then they said we deliver correct product and we are not responsible for this incidece... And we are not giving you any refund or replacement. So pls help me sir Was this information helpful? | ||
Nov 1, 2018 Complaint marked as Resolved Order id- 405-7599659-0208314
Name- PANKAJ AHUJA
MO- 7786036739
MO- 8318609703
Email- [email protected]
Order date - 30 sep 2018 Amazon India customer support has been notified about the posted complaint. | ||
| 2 Comments | ||
Comments
Same happened with me. I ordered a tablet worth 6500 and got two small glasses now they are just wasting time in investigation. Even they told they delivered right product. Amazon is totally fraud. Even I have video proof of opening in front of the delivery boy. I am thinking to sue Amazon.
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Was your issue resolved, I've a similar issue, got a Samsung a50 delivered instead of one plus 7 and they are not ready to take the product back.
Regards,
Tufail