| Address: Bapan Halder, C/O Kanu Kuro Halder, New C.R.E Rail Way Quarter, PO- Ranaghat, PIN- 741201, Dist- Nadia, WB |
Sir,
This mail is in reference to the Order id[protected], With great disappointment I express my utmost frustration in ordering a product ZOTAC Gaming GeForce RTX 4060 Ti Twin Edge 16 GB GDDR6 Graphics Card purchased on 16.12.2024 from Amazon and on 23.12.2024 a completely a fraud item was delivered to me ( a damaged SMPS). I am very upset and surprised to see such disgraceful act from a reputed online e-commerce website like amazon. After many follow ups and request for refund or replace the faulty item since 23.12.2024 I have not received any service or help from Amazon. Hence I would bring this discrepancy to Honorable Justice of India and our respected Consumer forum and will pledge for justice. As an legal citizen of India and After paying in advance of such an hefty amount of Rs 44581 for purchasing a graphics card, I received a damaged SMPS in place of the graphics card. The way amazon is dismissing the case and covering the sellers fault is not bearable.
Hence its my heartiest request to honorable justice of Consumer Forum to kindly intervene in this issue and provide help to the needy.
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