Amazon Pay — Refund related issue

Address:	NA
Website:	NA

To,
The chief branch manager
State bank of india
Molandighi branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 670 rupees was successfully processed on 13 Feb, 2021 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and all the details provide including the all the details many times including the unique transaction reference number 639689 but nobody has resolved the problem. No action is being taken.

I have confirmed with amazon and they have successfully processed the refund.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.