Amazon — Refunded as gift cards

Address: Chittoor, Andhra Pradesh

I have purchased a product from amazon, i have returned it due to damage and the refund i have requested for amazon pay wallet. After return they have refunded amount as amazon gift cards, as this cards are not able to use out side amazon. If it is in amazon pay wallet i can use it for other payments as well. Refund amount is Rs.13, 025. Now they are saying we cant do anything i have to purchase 13, 000 worth products from amazon