Amcat — scam and worst behaviour by customer care

Address:	323 Udyog Vihar, Phase 2 Gurgaon, Haryana 122016, Gurgaon, Haryana, 122016
Website:	www.myamcat.com

I had booked an Amcat test on 15th July 2019 for which I paid Rs 974 . I had scheduled it to 28th September . They automatically rescheduled it to 29th September from their end. Now, I already had another test on 29th September so I had to pay Rs 413 for rescheduling it to my preferred slot. Now what is the meaning of booking the test and scheduling it to my preferred slot by paying Rs 974 if they reschedule it to any other day without my permission. Then again 4th November I got a message that my AMCAT test has been rescheduled again without my knowledge and permission . So again I had to pay Rs413 to book it on my preferred slot. I called on their customer care number which was provided on their official website but got no response. Then today I got a call from the number [protected] . According to truecaller the name registered on this number is Jeevan Bhardwaj, he called me saying if I don't buy AMCAT premium I will not get a job from an IT company so I complained to them regarding the automatic rescheduling of my test and how my money had been deducted so he said he will call me again. Then after 15 minutes I got another call from an AMCAT employee from the number[protected], he again tried to talk me into AMCAT premium but I told him that my AMCAT test is getting rescheduled automatically and my money is getting deducted due to their scam and irresponsibility but he tried to cover it up with his unruly behaviour and lack of professionalism . I told him, that I am his customer and it's his responsibility to address the issues I am facing but he said "you're a student, you should not be talking in this way" to which I replied that my money is getting deducted because they are rescheduling my test again and again to slots which are not preferred by me . Then I said I wanted to talk to his senior to which he said "haan baat karwata hun" but he cut the call .What is the meaning of me choosing the slot and paying for it then. I need my refunds. AMCAT is a scam. Espehe guy calling from the number[protected] lacks professionalism, shouted on me for complaining regarding my issues, worst behaviour.