[Resolved]  American Express India — american express credit card closed but cibil record not updated by amex

Address:

641015

Dear sir,
My american express credit card pending payment was cleared but cibil record is not updated by amex.
I request to clear my cibil status of my amex card no[protected]. My total outstanding was 99006/- in which as discussed with amex executive, i have cleared all amount through neft and customer care representative also confirmed the payment credit.

When i check my cibil report, it is showing this account is open and status is amount overdue/ written off. I requested cibil on this dispute then cibil send mail to me saying that status received from credit institution is open please to get in touch with amex to clear the status as closed and ask to communicate to cibil. Please refer attachment mail.

I request you to please clear my cibil status to cibil.

Thanks
K. Karthikeyan