[Resolved] American Express India — non refund of credit balance

2 Reviews
Gurugram, Haryana, India
 Vinati Moghe on May 1, 2018
I closed the membership of american express since i found that it is not accepted at many of the merchant stores/vendors where i shop. This, inspite of the fact that i had to pay for it. When i closed it i had a credit balance of rs. 900. When i asked for a refund they are saying there is late fee charge... If i had a credit balance, what late fees? They should actually pay me interest. This is a malpractice. How does one go about it? I just need them to refund me.

My american express card no. Was dncinb 62003

Complaint marked as Resolved Jun 8, 2019
Resolved to my satisfaction

Complaint Status

[May 01, 2018] American Express India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0


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    American Express India - non refund of credit balance