American Express India
American Express Banking Corp.
Customer satisfaction rating: 32%
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168
COMPLAINTS
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American Express India Customer Care

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Address
Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
11
down
11

Phone:
Phone:
up
2
down
5

Additional info
American Express Credit Cards

Jet Airways American Express Platinum Credit Card
1800 208 1223
+91 12 4280 1141
+91 12 4674 4141

American Express Gold Card
1800 419 1120*
+91 12 4280 1111

American Express Platinum Credit Card
1800 419 1030*
1800 180 1030
+91 12 4280 1030
American Express Platinum Card
1800 419 1255*
1800 180 1255
+91 12 4280 1444
+91 12 4465 0244

American Express Gold Credit Card
1800 419 2122*
+91 12 4280 1122
Air India American Express Gold Card
1800 419 1266*
1800 180 1666
+91 12 4280 1666
+91 12 4465 0266

American Express Platinum Travel Credit Card
1800 419 2122
+91 12 4280 1122
Air India American Express Green Card
1800 419 1261*
1800 180 1261
+91 12 4465 0261
+91 12 4280 1261

American Express MakeMyTrip Credit Card
1800 419 0691
+91 12 4280 1002

American Express PAYBACK Credit Card
1800 419 0726
+91 12 4674 4144
+91 12 4280 1093

Jet Airways American Express Corporate Card
1800 419 1199
+91 12 4280 1299

American Express Corporate Card
Green & Gold
1800 419 1222
+91 12 4280 1222

Branches
American Express Banking Corp.
MGF Metropolitan, 7th Floor, Office Block, District Center Saket, New Delhi - 110 017

Corporate Office
American Express Banking Corp., Cyber City, Tower - C, DLF Bldg. No. 8, Sector - 25, DLF City Ph - II, Gurgaon - 122002, Haryana, India
Tel: +91 12 4419 0000

Card Operation Centre
American Express Banking Corp., Cyber City, Tower - C, DLF Bldg. No. 8, Sector - 25, DLF City Ph - II, Gurgaon - 122002, Haryana, India
Tel: +91 12 4419 0000

American Express Banking Corp.
One Indiabulls Centre, Tower 2, B Wing, 8th floor, Jupiter Mills Compound, Elphinstone, Mumbai 400 013

American Express Banking Corp.
No. 30, Salarpuria Techpoint, Oasis Mall, 5th Floor, 100 Feet Road, Srinivagilu, Ejipura, Koramangala, Bangalore - 560 047

American Express Banking Corp.
Regus Citi Centre, 6th Floor, City Centre Mall, Dr Radhakrishnan Salai, Mylapore, Chennai - 600 004

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
32%
Complaints
168
Pending
0
Resolved
54
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So far so good - The company responded to our notifications and is working on resolving complaints.

American Express India Complaints & Reviews

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I got my corporate amex card 2.5 years back and along with that they sent one personal credit card as well. When i received...
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Dear Sir/Madam,

This is with reference to my American Express credit Card vide ref no xx22xxxxxxx02 I wish...
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I forget my Green Colour Luggage Bag, American Express Company in metro train while coming from Bayappanahalli to Majestic. I get down from metro in majestic around 8:15 pm, Feb 20. Please check and return to me.

My details: GANDHUDI PRUTHVI
Ph. No: [protected]

Please help me out in this regard.
Feb 20, 2021

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    I want to submit Complaint Positive Review Neutral Comment
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    It is more than 6 months I have closed my card and reason for closure was inappropriate late fees and finance charges that were under dispute. The company delayed a lot to reverse the charges and kept on applying late fees and finance charges on my card. I wrote multiple emails to them and sought revert but it was unanswered. Suddenly company is sending collection agents to my residence and asking for payment that is not due. I have explained and provided break up of payment made by me. This is not solved even after escalating it to Nodal officer.
    Dec 17, 2020

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    American Express India customer support has been notified about the posted complaint.
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      Hi Respected Sir,

      My Name is Rocky Singha and my Employee ID is 539795.My Peoplesoft ID is 6397712.I would...
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      I had joined a corporate where there was a policy to apply for Amex Card. It's been 2+ months that I had applied, however,...
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      Air India Express is doing these kind of fraudulence in returning the amount after ticket cancellation.. Its been more than...
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      I cancelled my Amx Platinum Travel card and after some time, placed a request to reinstate. The executive told me it is possible...
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      I hold american express platinum reserve credit card [protected]. I requested to provide the moratorium facilities, but...
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      Date of incident : on going since 16th january 2019
      Customer name : kruti dilip mehta

      I had called american...
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      Hello Amex Team,
      I am writing this email and I am so much frustrated with you guys and the Amex customer support...
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      My october credit card bill was due by 7th oct which i duly paid on the 7th oct. Bank account shows debit on 7th oct. There...
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      This is in regard of false commitment at the time of details about platinum travel card by amex. The sale rep of amex (Mr...
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      The bank issued me a accidental policy which premium was around rs 11, 000/- e but my name was wrongly printed which was conferred...
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      Hello,
      I am holding 2 amex credit cards
      [protected]- credit card

      [protected]- cash card...
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      My credit worthiness, I believe, is near perfect.

      I barely ever touch my available credit limits.
      br...
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      I m

      Complaint against your delivery boy how has saying me what is your states affter 10-15 days going but...
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      Dear sir,

      I have done full payment including interest, late payment charge to american express (Gold card)...
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