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American Express India Complaints & Reviews

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Last updated Oct 17, 2023
Complaints 186
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American Express India Head Office Address

Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II
Gurgaon
Gurgaon District
Haryana
India
122002

American Express India reviews & complaints(186)

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R
rakesh43246
from NEW DELHI, Delhi
Oct 17, 2023
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Extra charges on transactions

Address:Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II Gurgaon Gurgaon District Haryana India 122002

The merchants are charging 3% extra on the transaction of AMEX cards.

i.e Rs.51500/- for Rs.50000/- payable receipt.

receipt attached herewith for ready reference.

who will use AMEX cards if this type of charges will be imposed by merchants on cards transactions....
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S
Suraj Potti
from Hyderabad, Telangana
Aug 26, 2023
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Refund for cancelled Term Insurance

SUB:- I have requested for cancellation of this policy and to process the refund on 15th July 2023. Lateron I received a call from an AMEX executive explaining the features but I was not convinced with that and requested for a cancellation.

Do I have an update on this please.

PS: I have recently provided my consent accepting pnbmetlife Term Insurance. However, on reviewing the policy I found a couple of deviations...
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H
Harry Pal Singh
Feb 9, 2023
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Repeated Daily Spamming

Dear sir, Not a day passes when I don't get four- ten spam mails from American express.. Repeated complaints to the company have not have not yielded nay results.. I fail to understand what this cheap worthless ccmpany gains by sending out so many spam mails. From where they buy data or steal it from I don't know....
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S
Sunandhanabhargav
from Visakhapatnam, Andhra Pradesh
Sep 18, 2022
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My trolley was broken

Address:14-586, Beside Handi Biryani Point, Opposite Electric Sub Station, Simhachalam Road, Simhadri Nagar, Visakhapatnam

My trolley was broken while travelling I need a replacement do the needful as soon as possible...
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Address:Hyderabad, Telangana, India

Hold No Credit Card since last 8-9 years But American Express showing 75116 rupees negative in CIBIL. Before to above mentioned tenure I was having American Express Credit Card, Max Credit limit was not more than 35K. I had settled down the card by paying them the utilized amount but still this bank showing in CIBIL that is not fare....
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R
Rishi1995
from Sonipat, Haryana
Aug 4, 2022
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Card unblock

Address:VEER BHAGAT SINGH DHABA

My American express card unblock...
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J
Joshua Chettri
Jul 12, 2022
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PF

Address:American Express India Campus, Harizan Colony, DLF Phase 5, Sector 43, Gurugram, Haryana 122003

I resigned in the month of Jan 2022 and i applied for my PF on April 2022, Ite been 3 months since any communication regarding my PF . I have neither received the money nor any communication from them . I am indire needs of funds and there seems to be no response ....
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K
Kanaga2490
Jun 20, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
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Need Father Name to be updated

Address:American Express India Campus, DLF City Phase 5, Gurgaon - 122002, Sector 43

Even after several emails from my side still not received any revert from the concerned team who will be responsible in clearing my PF. I applied for my PF on 7th May and still I was not to claim it. My father name needs to be updated by employer but still waiting for a revert.

[protected]
[protected]...
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J
Jyoti5543
from Kolkata, West Bengal
Jun 8, 2022
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Withholding items after taking money

I booked AE to move from Bangalore to Kolkata. At first, they gave me a quotation of 25, 000 which came to 29, 250 after GST and service charges.
After taking my things, they sent me a message saying they thought the booking was for Bhuvaneshvar. I said their thought is not my problem and asked for items to be delivered to the address I provided them.
After an argument, they sent me an updated bill of 53, 000 charting addition...
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V
vjvikas7
from Bengaluru, Karnataka
May 25, 2022
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Amount debited

An amount of rs.57057 had been debited on 2.05.22 from my American express card no.ending with 81002.
This transaction is not done by me....
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V
vaibhavk91
from surat, Gujarat
Apr 16, 2022
Apr 26, 2022
This thread was updated on Apr 26, 2022
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Card already closed but no noc after 100 times call

Hello,

my credit card already closed and already paid all payments and i called like 100 times last 2 month regards noc i need which is very urgent for me but no action still

what to do ?

this is card company or cooker company .. i can not understand ..
also card is already closed but they did't update on my cibil score .

very very bad company .. to all indian people .....
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V
vipul88
Mar 31, 2022
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Pf withdrawal

I am unable to withdraw my amex(India)PF. Its been 700 days and I am struggling for the same because they have encrypted to withdraw PF. Amex India, golf course road Gurgaon 122002...
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A
Anop Baria
from Godhra, Gujarat
Mar 29, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Unlock my card

Unlock my American Express card...
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A
Arpan Ganguli
Mar 29, 2022
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Provident Fund

Address:Gurgaon

I worked for American Express India for 3 years and 7 months from January 31, 2011 - September 12, 2014.

I have been applying to get my Provident Fund (PF) from them. Each time, they robotically ask me to upload my applications and despite me submitting the form (I even get confirmation emails of submission each time), they keep saying they have not received my application and ask me re-upload my applications. They don't provide...
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I was corporate credit card user of Amex then later Amex offered me personal credit card with no annual charges which i used for 2 yrs. After 2 yrs they charged me Rs 7500 as annual charges. As i have not spend any money i thought it would be error. After 1 month i was started getting reminder email to pay the amount. Later i found that it is renewal charges applied to my credit card. They have not even sent the single email on card expiration...
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D
diksha mantry
Oct 4, 2021
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Pf Withdrawal complaint

This is in regards to my PF withdrawal form submission to the Company American Express India pvt ltd. I would like to bring this to your attention that i jave submitted the form on 20th Sept and i am not getting any response over it inspite of sending 2-3 reminder emails to the Pf dept of the company. I have raised this complaint as i am for a short trip in Delhi and wanted this resolved as soon as possible but unfortunately i am not getting...
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R
Ri.za
Sep 24, 2021
May 11, 2022
This thread was updated on May 11, 2022
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My

Address:Maniharan ward11, Near madarsa
Website:I want resolve my problem

My card american express card blocked I want unblocked...
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A
Amit1905
from Noida, Uttar Pradesh
Sep 23, 2021
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Delay in PF withdrawal process

Address:Gurgram Cyber city

I have been chasing Ascent team for submitted application of PF withdrawal more then 70 days now. Despite of Amex accepting all my documents and given assurance that PF will be processed in 60 DAYS. Now its been 70 days from the date of accepting all my documents no one is responding to the emails ignoring all SLA's created by themselves. Working for so long with Amex was always carrying the reputation of working with employee oriented organisation...
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A
AakshiRajput
Jul 21, 2021
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Credit Card charges issues

Address:Gurgaon

I got my corporate amex card 2.5 years back and along with that they sent one personal credit card as well. When i received that, i called them and asked them to block the card, they were like mam it’s free for one year and blah blah. I said no I don’t want to use it, please block it, which they dint. I was in a perception that it’s blocked, hence i damaged the card to avoid any chances of stealing/lost. From next year onwards they...
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Suresh Jha
from Gurgaon, Haryana
Apr 11, 2021
Apr 11, 2021
This thread was updated on Apr 11, 2021
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REVERSAL IS PENDING RS 1976 of WRONG BILLING by amex

Address:cyber city tower c dlf bldg no 8 sector 25 dlf city phase 2 gurgaon 122002

Dear Sir/Madam,

This is with reference to my American Express credit Card vide ref no xx22xxxxxxx02 I wish to share that after full payment of bill amex had chared extra wrong billing Rs 1976/- after that i have sent the many emails and IVR for reversal the said amount but i have not got any satisfactory response from his side after assuring his team i had paid the same amount due to system default of american express chaging...
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