American Express Packers And Movers — Packaging and Moving

Address:	B-32, Narasimha Layout, Nandini Layout, Bengaluru, Karnataka 560022
Website:	www.americanpackersmovers.in

Do not go with American Express. They are the biggest scammers in this field.

I moved my things from Banglore to Calicut using them. The worst decision I made is to book this packers. During the booking, they will give me a quotation with Rs 21150. In the booking receipt, they will not fill GST, Service charge and insurance. If we ask their booking person they will say it is not needed because it is not coming under that. You have to pay only 21150. Also in the kerala union issue is there so they will unload only i[censored]nion people not come. Otherwise, they will give the unloading money back. But after packing and taking things they will start blackmailing. They will call and message from different numbers. They shared another bill with Rs 28203. Whatever we say they will not hear anything because our goods are already with them. Even they told me that the people who came to my house for booking and packing are illiterate local people, so they don't know the actual charges and bills. At last, I paid the full amount of 28203 and they told me that it will be delivered to me on the very next day. But it didnt.

After that, I got to know that they dont have any movers. They will pack the things and giving it to other truck people for moving and delivery. They won't even care about the goods once we pay them. To Kerala, they used "Excel Roadways" Chokkasandra based movers(Other states different movers). From them, I got to know that they got this moving contract for less than Rs 10000. They told me that this is their (American Express) normal routine. They dont even have moving vehicles. What they have is a small godown and a small office. I called them and asked about unloading and reassembling. They said that their people will come in bike and unload the same.

This will not end there. After 1 week(after so many calls and messages) I got my goods in Calicut, but they will not unload or unpack or reassemble. They gave subcontract to movers only for delivering. So they will not unload. When I called American Express they told me to unload with other people they will give me back the money. I did that because my goods were on the road. After I called they are saying they can't give the money back. Because it is not their policy. If we call again they are making a mockery of ourselves by just saying "Don't go outside, Corona is there " etc.

If we say that we will give consumer/police complaint, or adding google reviews they will simply say "ok go on. It will not affect us, Do whatever you want".

Following are the phone numbers they used:
[protected] (Booking Person)
[protected]
[protected]

Company is registered under - "MANOJ KUMAR"

Attaching all the bills and their GST information.