American Express Packers And Movers Complaints & Reviews

Guys, mind you, this is a biggest scamming company.
This is my story:
I called AMEX packers for shifting purpose and their executive Dinesh came for inspection, had a good look around my 3BHK house & quoted Rs.13500 for complete shifting to my 4BHK house which is located 8 kms away. I felt it was reasonable enough and gave a go ahead.
Their people came on time the next day at 3 pm with 17ft truck, packed all the items...

Very very unprofessional,

very big fraud company
they kept our goods for serveral days.
ghatiya company,
please do not use anyone, you will stuck otherwise
Delivery was from banglore to hyderabad...

Very unprofessional service, broke ALL of my furnitures, did not send for several days, and overcharged for assembly, which they didn't provide.

I had insurance, but when i cited the damages, they just stopped responding over WhatsApp and email and phone.

Worst service ever. It's run by Rajasthani thugs, and they also overcharged after taking away our stuff.

DO NOT USE THEIR SERVICES...

Very unprofessional service, broke ALL of my furnitures, did not send for several days, and overcharged for assembly, which they didn't provide.

I had insurance, but when i cited the damages, they just stopped responding over WhatsApp and email and phone.

Worst service ever. It's run by Rajasthani thugs....

I have approached for providing quote for my house hold move. They have provided the quote, which they don't want to abide, keeping rising the price and changing the terms and conditions.

I had to deal with 3 people and all three talk different things....

Hi Team,

I booked consignment from American Express Packers and Movers and thet didn’t deliver complete particulars and kept few things with them and now not ready to give that to me even after sending many emails and calling to them.

I did all the follow up would request you to take some strict action cause they are doing scam now.

Details of the consignment attached FYR and expecting immediate...

We shifted from Bangalore to visakhapatnam thru them in june 2021. We paid 6000rs as insurance. There was damages to the bike and we have sent mail and constantly calling them to get the insurance claim. But its been 1.5 months. Nor they are receiving the call nor giving our money back.

Worst service ever used, every one will point to others within the team. They will take the shipment first (saying we are near our location) without proper details and then will charge heavily. Even for cancellation they will charge heavy amount .At the time of enquiry or they will have no issues to deliver the shipment in two place but at the end it will be shipped to one place and upon calling they will say to take care of own. I am proving...

Do not go with American Express. They are the biggest scammers in this field.

I moved my things from Banglore to Calicut using them. The worst decision I made is to book this packers. During the booking, they will give me a quotation with Rs 21150. In the booking receipt, they will not fill GST, Service charge and insurance. If we ask their booking person they will say it is not needed because it is not coming under that....

I had requested for moving my luggage from bangalore to pune on[protected], which reached pune on[protected].

When i received my luggage, they were in horrible condition. I did not expect such a pathetic service from m/s america express packers and movers.

I had even made the full payment prior to shipment expecting best service from your side.

Now, i regret my decision of making full payment. I have followed up with american packers and movers from past one month to get the damages fixed or to reimburse the equivalent amount on priority basis.

I had also given another option where they can pay me an advance amount to get the things fixed, i can submit all the bills and they can do the final settlement accordingly. I had paid the insurance as well for this shipment.

Please find attachment for the goods damaged during transit and the invoice for your reference.
1) damaged silencer
2) damaged gas stove
3) damaged cot
4) damaged tub
5) damaged sofa
6) damaged container

They have no work ethic and to address customer complaint and i am tired following up.

Regards,
Sandeep