American Swan — Refund Unprocessed Even After 1.5 Months!

Order Refund from ccAvenue for ORDER NO: AS[protected] Refund not processed even after a month since the account was debited! Your company claims to have processed the refund but the finance team refuses to provide an ARN number that my bank needs to investigate the case. To make it easier, I even suggested a credit voucher and even that was refused. Is this how you do business? I'm going to open a fraud case with immediate effect. You ought to be paying me for all the time, not to mention the emotional torture your customer support and finance team have put me through with their 'give a damn' attitude! ORDER NO: AS[protected] You owe me a goodwill credit for all the nonsense you've put me through, not to mention the time you wasted