American Swan Shopping Site — Refund

Address:	Nashik, Maharashtra, 422403
Website:	americanswan.com

Few days ago, I ordered a Jeans from american swan of 30 size.Instead of size 30 they send me 40.Order no. is AS[protected] at a amount of 1024 rupees.Then I contact their customer care executive and he told me to send the item for my own arranged courier and they promised me to back whole amount whatever the courier will charged me. Then I sent this item via First Flight courier which is only available from my address, and they charged me 280 rupees for this purpose. After two days the american swan paid me only 200 rupees against this courier charge as store credits. And now they told me that maximum 200 credits is paid to customer as courier charge as per their company policy. But now the question is, they have to told me earlier about the T&C .So, I can manage the same. Firstafall, they sent me wrong size, then I have to manage my own courier and they give me whole refund amount as store credits, now they refuse give me whole courier charged. A worst kind of customer services they have given to consumer. So, I kindly request to you to take a necessary action against the site.