Ampere Vehicles — Faulty battery of Magnus 60 Electric scooter

Website:amperevehicles.com/contact

This gives me immense displeasure to reach out to you as my dad a senior citizen of India who is driving this scooter is struggling by visiting the agent from where we bought this Magnus 60 in 2020 on Diwali occasion.

After 4 months o[censored]sage, its battery or the charger is not working well, the mileage has come down to 10 km, that's all.

Every time we visit the agent, we don't get any response, and not even anyone ready to take complaints. We always get a procrastinated response that someone will call or visit but no one has yet.
I have also tried reaching out to the support email ids but no response

Can you please look into this matter?

I am attaching the bill copy as proof.

Regards
Jatin
[protected], [protected]
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