Ample Technologies — insurance claim -4 months delay

Address:	600018
Website:	<ample.co.in/>

On 01 november 2017, i had given my damaged iphone 7plus for service (Under insurance) at icare service center at ttk road, chennai. On 17 nov 2017 they confirmed me that my phone cannot be repaired and will be given a credit note worth s.52000/- towards insurance claim within 45 days. Now its already 110 days and several times i had called up and followed up on the status, but no proper response or confirmation from any of the service / customer care team. Since i will be getting credit note from them and that can only be used for purchasing from their store, i have to wait till i get it. I have pre-orderd new iphone and i waiting indefinitely to take the delivery, due to this uncertainty. Really fed up with them and so frustrated with the kind or unprofessional approach of the people. Pathetic customer care!