[Resolved] Ample Technologies — Iphone 5s service | |||
It's been 8 months since we bought our iphone 5s. In the past 2 months we have visited icare 3 times. Right now I am standing at ample technologies, and listening to the service assistant saying that we have to pay 24k for the phone to be replaced. I am shocked as we paid only 21k for the phone itself - that the too 8 months back! The phone is within the ooh warranty period as well! I have been asking her how is it fair for her to give this solution to a customer who has bee struggling with software problems with the phone and practically living with a dead phone. She keeps saying we have to pay 24k. Was this information helpful? | |||
Apr 24, 2017 Complaint marked as Resolved Ample Technologies customer support has been notified about the posted complaint. Verified Support Mar 21, 2017 Ample Technologies Customer Care's response Dear Pavitra, We acknowledge the receipt of your above concern. To take up your concern for further discussion we would need the Repair Acceptance Form (RAF) number or alternatively you can share us your contact details so that our customer service team would be in touch with you. Thanking you, Ample Technologies | |||
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+91 80 6771 0000
+91 80 3089 9000
91/1, 6th A Main, 10th Cross, R T Nagar, Bangalore, Karnataka, India - 560032
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