Amri Hospitals — Misbehaving Staff

Address:

AMRI Hospital, JC 16 & 17, Saltlake City, Kolkata-700098

Respected Sir/Madam,

Today (18/04/22, 13:20), I visited to AMRI Hospital, Saltlake with my wife for clinical tests. I am an ONGC ex-employee and senior citizen. I am a corporate patient and ONGC has been giving a lot of business to AMRI Hospital, Saltlake. Unfortunately, the staff of the hospital misbehaved with me, and threatened to see me outside, she even stated that we are only patient party and we should not say a word to their behavior even if it's insulting because I told them to not to cut the queue and take later patients first, whereas, they called my wife's name first for the test. If this is the case in a hospital then I am afraid we as a patients are in great danger. The doctor inside suggested her staff to lodge a false complaint against me so that I will not get the scope. This is the whole incident. And I, being a corporate consumer, is devastated with their behavior they showed to us.

The staff's name is Moumita (Physiotherapy Department, AMRI Hospital, Saltlake)

P.S- Hospital authority did not reveal her surname, after being asked multiple times.

Kindly accept my complaint and do the needful. I am looking forward to hearing from you soon.

Thanks & Regards
Mahadeb Deb
([protected])