Amul / Gcmmf — amul gold milk extra charge on pouch by shopkeeper

Address:

382345

Hello,

I am a resident of ahmedabad, india and recently i went to purchase pouch of milk from milk store. I noticed a shopkeeper charges 1 rupee extra then written mrp on milk pouch. Upon asking to know, shopkeeper replied it is in terms to keep milk in cool.

I am writing this complaint to know, what are my rights in terms of this problem, can a shop keeper charges extra for keeping product cool, so it does not get wasted? Is it not responsibility of a shopkeeper to keep cool? If they have such issues and want to charge money then, why there is no acknowledgement notice was kept for purchaser? The shopkeeper is making 1000 rupees daily and keeping them within him or herself without tax deduction. I would like to know details of how distribution works, and what makes them to charge extra? Please advise me soon as possible.