Amul / GCMMF Complaints & Reviews

We are residents of Cuncolim- Salcette, Goa, and purchase our Amul products from the Amul stores around our area.This morning we purchased products from their store at Cuncolim (which is next to the Our Lady of Health Church.
And was overcharged. Our total came to Rs. 530 and was charged 600. No bill given as usual. Before exiting the store i felt was overcharged and asked the owner who himself doubles as a cashier to check the prices....

Dear Amul Customer Care Team,

I recently purchased a pack of Amul Diced Cheese (Cheddar & Mozzarella) and stored it in the refrigerator as per the recommended conditions. However, I was shocked to find that the cheese had turned blue and developed fungal growth within a short period.
I have attached VIDEO of the affected cheese for your reference. Kindly address this matter at the earliest.

Product details:br...

Every Produc Ha S Mrp Than Amul Gold Milk And Taja Milk Why We Pay More Than Mrp Where There Is A Spoiled Milk In Few Bags Than Why Why Shopkeeper Are Taking More Comission And They Charge More Than Mrp This Matter Must Be Discuss In The High Court And Supreme Court Even In Parlia Ment Also In The Cabinet Because They Break All The Rules Again Mrp The Meanin...

Your city name: vashi navi mumbai
Product full name: amul fruit and nut fantasy
Packet size: 1litre
Batch no: ubn1157
Mfg/used by date:24 april 2024
Amul icecream
Customer complaint id 24055381 dt 25/06/2024
Still no response received
Purchased from zepto

Sir

We are regular consumer of amul products and amul pure ghee. I purchased one ltr pouch of amul pure ghee from a renowned store in my locality. As I opened the pouch, ghee have some crystal like sooji(granulated wheat).
I request you to look into the matter and do the needful at the earliest so as a consumer's faith may be rebuilt.
I hope amul may resolve the issue at earliest.
Regards
Hemant...

Today I found a piece of meat in Amul cow milk.
We are a loyal customer of Amul since ages and we belong to a pure vegetarian family. It's shocking to see meat in our milk. I am so disgusted and unable to eat or drink anything since then. Please do an enquiry.

Location Malad West, Mumbai, Maharashtra

Yesterday i bought amul icecream sandwich 3 pieces with different mrp, but same usp.

My name is Daksh Agarwal, and on 29/03/2024, I placed an order for a crate of 30 Amul High Protein Lassi from Amul's official website: https://shop.amul.com. The order, with Order ID OID71262, amounted to Rs 700. Despite the promised delivery date being within 7 days, I did not receive the product on time. Subsequently, I reached out to the customer care team using the contact number provided on the official website:[protected].
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I am writing to express my extreme dissatisfaction with the quality of Amul Gold Milk pouches (500ml) that I have been purchasing from one of the AMUL’s authorized dealer named Royal Parlour, B/h Moti Bakery, madina masjid road, Juhapura-Sarkhej Road, Ahmedabad-380055 which is near my residence.

For over a decade, my family and I have been loyal consumers of Amul Gold Milk. However, for the past 3-4 months, the quality of the milk pouches has drastically deteriorated. Despite being well within the expiry date, numerous pouches have been found to be rotten or spoiled upon opening. This is not only unacceptable but also poses severe health risk to consumers like myself.

Upon raising the issue with the dealer, Royal Parlour, they have rudely denied any responsibility and refused to replace the milk pouches. They have even suggested contacting Amul's customer complaint center directly, washing their hands off the matter entirely.

Moreover, despite registering multiple complaints with Amul's customer complaint center, my issues have been repeatedly closed without any resolution. I have yet to receive replacements for the more than 20 pouches of Amul Gold Milk (500ml) that have gone bad over the last three months.

This blatant disregard for consumer rights and safety is utterly unacceptable. It is evident that both the dealer and Amul are failing to uphold their responsibilities towards consumers. As a result, I am left with no choice but to escalate this matter further.

I intend to raise this issue with the AMC Health Department to investigate the quality of products being sold by Royal Parlor as I believe that the products sold by the dealer are not stored properly or sold after the intended expiry date. Additionally, if this matter is not addressed promptly and appropriately, I will not hesitate to file a formal complaint against Amul, the dealer and AMC for compromising public health and safety and violating my consumer rights.

I urge you to take immediate action to rectify this situation and ensure that consumers are provided with products of the best quality. I expect a prompt response detailing the steps you will take to resolve this matter

I found an insect in Amul masti buttermilk

I bought the chocolate when I opened it in unusual shape then I break it down to see then saw it completely rotten with bad smell

I went to the amul cafe in uptown urban square, kathipara Chennai. when i asked the shop about the price of ice cream they told me that it is 1.50 paise per gram of ice cream but on billing they put 1.50 rupees per gram of ice cream and demanded me 185 rupees for 123 grams instead of 18.5 rupees.. they are scamming the people visiting to their shop by fake price and demanding more money after delivery of food.

The ice cream tasted like spoiled milk and the cone was very soggy

I had a a bad experience in the yogurt which I buy it leads to me severe stomachache and diarrhea.in 2 yogurt there is present of 🦠

I am posting this complaint to you for informing that I faced a bad experience on your yogurt which I buy to eat.i brought 2 packet and I eat some from 1 and just faced bad taste and presence of green and white colour 🦠.and for confirmation I opened the second one and in that also same the presence of this was there .and I had severe stomachache and diarrhea due to this .

I ordered amul kool from swiggy instamart (Date: 22-02-24 Time: 11:37 PM) and it's not expired but it's stale. The taste is sour and it's smelling as well.

Resolution: They should immediately check what's wrong with there product as it can create severe health issues for any age group.

Pkd: 07/Jan/2024
Exp: 05/Jul/2024
BN: BFN0071 17:43
Lic.No. [protected]

Dear Sir/Ma'am,

I hope this email finds you well. My name is Rataram Rupaji Choudhary a shopkeeper of Radhe Krishna Super Market from Gandhinagar Gujarat, and I am writing to bring to your attention a concerning issue I have experienced with Amul Dairy and its distributor & Area manager.

I have been a loyal customer of Amul for 30years and have always appreciated the quality of your products. However, I recently...

Amul kool badam milk is spoilt and bitter in taste with pungent smell.
Product manufactured on 15/oct/2023 and expiry date is 12/April/2024

We had recently purchased Amul Rasmalai to try something new from Amul brand. But the milk in amul rasmalai was spoilt and it was smelling very badly on opening and the expiry date is mentioned as Sept 2024.I had also complained on Amul website but the team closed the complaint without any response. Please find the pictures for your reference.Request for the needful action urgently as it has been quite long now.

Please revert.
Thanks and regards,
Dharmender Keswani
Mob: +91 [protected]

Received spoilt icecream tub...