Amul / Gcmmf — Amul Ice Cream not good

Address:

SCO -2473-74 /22 C , Chandigarh

Bought icecream chocolate cone for my kid but found so soft that it runs melting and the cone was very soft and fussy. Complained to your delivery store and suggested us to contact you and refused for any assistant or exchange .
Very desperate about the way people you provided to sell the product. Got so disappointed that i have to pacify myself only to fulfill my kids wish to have other companys product.

Kindly look into the matter and take adequate steps.
I may have gone for CDRF.
Hope a positive reply.

Regards
B S Saini