[Resolved]  Amul / Gcmmf — amul malai paneer

On 13 november 2017, i bought a amul malai paneer (Batch no. Sae2951; packed 22 oct 2017) from a local vendor. But when i used it i found its taste bit different (Bitter). I contacted amul's customer care (Complain no. 19222) to file a complain. Few days back when i contacted again to the amul's customer care they told me the status of your complain is closed. Neither the amul officials called me nor they replace the product.
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Jan 6, 2018
Complaint marked as Resolved 
At last they replaced the defected product. But it took 1 month and 20 days.
Amul / GCMMF customer support has been notified about the posted complaint.
Dec 24, 2017
Updated by Ravindra Kishor Bisht
On 13 November 2017, I bought an Amul Malai Paneer (batch no. SAE2951; packed 22 Oct 2017) from a local vendor. After using it i found its taste a bit different (Bitter). I contacted Amul's customer care (complain no. 19222) to file a complain. Today when I tried to know the current status of my complain they told me the status of your complain is closed. Neither the Amul officials called me nor they replace the product.
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In response to my complaint, I got a call from AMUL On 26 Dec 2017 that they will provide me a new packet of Amul malai paneer. Still I am waiting for the item.
Finally I got the replacement.

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