[Resolved]  Amul / Gcmmf — amul pure ghee adulteration

Address:Dehradun, Uttarakhand, 248001

I have purchased a 1 ltr amul ghee pack from dehradun with the following details.
Packed - 25 apr 2017
Mrp - rs 470/-
Batch - gae1151
The ghee quality seems to be different. This ghee is not melting. It has to be heated for much longer duration for melting. If you rub it between your hand, it will not melt and remain sticky on the palm like wax. I am sure it is not pure ghee and adulterated with wax.
I contacted amul via email [protected]@amul. Coop and toll free also. But received no response yet.
My trust on the company is shattered.
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Jul 27, 2017
Complaint marked as Resolved 
Representative from Amul Co. contacted me and checked the product. It was found that the product is not fake but it is due to some manufacturing fault. It was a quality control issue and not adulteration. I hope he is right.
Amul / GCMMF customer support has been notified about the posted complaint.
Jul 27, 2017
Updated by Sudhir Porwal
Representative from Amul Co. contacted me and checked the product. It was found that the product is not fake but it is due to some manufacturing fault. It was a quality control issue and not adulteration. I hope he is right.
Complaint comments 

Comments

There is no service of your amul retailers in this area... No one is providing service in our area... Even no salesman of your company is providing stock... Do needful in this regard
I have purchased cow ghee from big Bazar. Two packets of half kg.
When I opened one packet and used. It is found different in test and also colour is bright white. Also observed adverse impact on health.
I have stopped it's usage for further investigation.
B. No.PAE 1311
PKD 11 MAY 17
Amul ice me kanch ka tukda nikala

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