Amul / Gcmmf — Amul Srikhand

Dear sir/madam

This is to inform you that u have bought amul shrikhand rajbhoog from Amul authorized shop at Thaltej opposite tulsi bungalow Ahmedabad on 12.04.2023 at 12 pm
I just opened it and saw a fungus colony inside
I went back to the shop and asked for a return or exchange but the shopkeeper refused for same
I have called also customer care but they told to resolve this matter in 3 working days
I feel that the food product should change on immediate action and such kind of qualities can not expect from amul
Kindly look into the matter and resolve as soon as possible
Thanks
Attaching the photo